Conferences and Events: Past UPA Conferences
UPA 2007: Patterns - Blueprints for Usability
As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By defining these patterns we can then leverage that knowledge to create usable interfaces that are familiar and useful to our users. - Carol Smith, Conference Chair
Program and Downloads |
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Keynotes and Invited Speakers
- A Sketch of Usability in the Broader Context of Design - Bill Buxton (Principal Researcher, Microsoft Research)
- Patrick Whitney (Director of the Institute of Design, Illinois Institute of Technology)
- Fear Less and Other Patterns for Introducing New Ideas - Linda Rising (Patterns Expert and Independent Consultant)
- 20 Years of HCI Design Patterns: From Values to Formats, and Back Again - Jan Borchers (Professor of Computer Science and Head of the Media Computing Group at RWTH Aachen University, Germany)
- Beyond the Box: Media Access Anywhere and Everywhere - Larry Goldberg (Director, Media Access Group at WGBH)
- Evolving Accessibility Standards: How to Validate in a Rapidly Changing Environment - Sharron Rush (Executive Director, Knowbility)
- Designing "Designing Interfaces"
(5 Mb ppt) - Jennifer Tidwell (Author, Designing Interfaces: Patterns for Effective Interaction Design)
The Idea Market - Afterthoughts
Ever feel that the best part of a conference happens between sessions? Ulf Andersson did. So he devised a new format for conference sessions called an Idea Market. Attendees are free to roam from one idea station to the next, until they find a topic that they are interested in. Multiple "activators" stir up lively discourse on a variety of topics in a highly interactive, fluid session.
- Remote User Research Methods: How Far Can We Take It? (82k doc) - Ryan West
- Technical and business issues in accessibility: How can we go beyond standards compliance, and how can we sell the case for it? (33k doc) - John Booker
- How can we prepare the next generation of usability professionals? (32k doc) - Susan Kahler
- What is innovation and how do you innovate through design? (169k pdf) - Phil Ohme
- Neutrality vs. Congeniality: How do we balance participants’ comfort with the search for “Truthiness” While Moderating? (39k doc) - Fiona Tranquada, Donna Tedesco
- What’s in Your Pattern Library? (44k doc) - Barb Hernandez, Josephine Scott
- What makes a good usability professional? (38k doc) - Kathi Kaiser, Lyman Casey
- Outreach and recruiting: How do we attract special populations? (29k pdf) - Deborah Goff, Christopher Bransfield
- How can we optimize Agile User-Centred Design? - Lynn Miller
- How do we truly design global products? - Kerin Smollen
- Testing, Testing: How much testing is too much testing? (28k doc) - Theresa White
- Can We Create a CMM for Usability? (41k doc) - Donald Cox
- How do you address usability when constrained by “fixed” platforms that don’t allow for easy customization? - Chris Tysiaczny, Andrew McCallister
- Intuition Not Required - The Merits of Learnable Design - Nathan Verrill
- Unknown Unknowns & Emerging Unknowns: How to design innovative solutions to problems you didn’t know you had? (48k doc) - Andrea Spray
- How Can We Effectively Draw On Existing Sources of Usability Feedback? (296k pdf) - Ted Sienknecht
Presentations
Presentation sessions are either 40 or 90 minutes long, and focus on a practitioner's ideas and experience with usability methods, skills, philosophy, design, business case studies, or other relevant topics.
| SPEAKERS | PRESENTATION TITLE |
| Michelle Bayles, Eliot Jablonka, Ioannis Vasmatzidis |  Case Study: Optimizing the Account Opening Process |
| Caroline Beacham, Yun Zhou | Beyond Screen Readers:A Field Study of Visually Impaired Users |
| Suzanne Boyd, Emma Rose, Anita Salem | User-centered information architecture: Fast, cheap and data driven |
| Javier Broch, Kath Straub | But how do you get them to LISTEN? : Institutionalizing Usability at Decentralized Organizations |
| Kerry Bodine | How Brands Succeed Online |
| Whitney Quesenbery, Janice (Ginny) Redish | Tuning your web content for usability |
| Deborah McConnell, Delight "DeeDee" DeMulling | Designing for Small Screens: Crossing from Web to Product Design |
| Merryl Gross | Life's a Story: Use Cases and Wikis as Team Communication |
| Duane Degler | Semantic Web User Interaction: What's New, What's Important |
| Megan Burns | The ROI of Web Redesigns Made Simple |
| Willie Wheeler, Vishal Pampanwar, Kiran Rao, Cora Colebank-Sandoval | How to Introduce User-Centered Design to Corporate IT |
| Ann Chadwick-Dias, Marguerite Bergel | Universal Usability of Dynamic Content: Making Flash, AJAX, and DHTML Usable for Everyone |
| Patrick Hofmann | Innovations in visual information design and multi-ethnic usability testing: how to create better products and bigger profits |
| Catriona Campbell | Combining the Quantitative with the Qualitative - Web Analytics and Usability |
| Yvonne Shek | Becoming a Usability Coach: Proving Success One Champion at a Time |
| Laura Mason | Promoting Style Guidelines Usage to Create a Shared Responsibility for the User Experience (UX) |
| Tharon Howard | Testing Textbooks: What Usability Testing Can Teach Us about Textbook Design |
| Nicole Guadagnoli | 3 Ways of Combining Online Surveys and Ethnographic Field Studies for Product Innovation Cases |
| Jhumkee Iyengar | Usability Issues in Offshore Development: An Indian Perspective |
| Deborah Ermiger, Pam Dearen | Creating & Evangelizing Web Standards (Without Gnashing of Teeth, Smashed Furniture and other Unseemly Tantrums) |
| James Rudd, Jehan Moghazy, Robert Atlas | Using Web Survey Methodology to Conduct a Closed Card Sort: A Case Study |
| Jeffrey Easton, Phil Diol | User Experience Advocacy Strategy and Tools for Large Organizations |
| Deborah McConnell, Delight "DeeDee" DeMulling | Contextual Inquiry: Get Out of Your Cube! |
| Thomas Tullis | Using Closed Card-Sorting to Evaluate Information Architectures |
| Cliff Anderson | Testing and Designing for Latino Users in the US |
| Timothy Keirnan, Sarah Swierenga | Podcasting About Usability: Tips For Practitioners |
| Dan Shire | The Silver Tsunami: converging business forces of aging demographics, accessibility and usability |
| Andrew Graham | Micro-Usability: Usability for Wireless Handheld Devices and Applications |
| Keith Sealy | Applying Usability to Graphical Data Representation |
| Moira Dorsey | Best Practices For Multi-channel Experiences |
| Heidi Adkisson | Hone Your Design Skills with a Personal Design Library |
| Cory Lebson | The “Googlefication” of Site Search: Adapting to Google’s Influence on User Behavior |
| Daniel Schwartz, Arin Bhowmick | Designing a Specific Use Case Pattern Set for Enterprise Applications |
Panels
| SPEAKERS | TITLE |
| Susan Dray (Moderator), Deb Sova, Tom Tullis, Nigel Bevan, Catriona Campbell | Usability Fundamentals: Testing |
| David Siegel (Moderator), Mary Beth Rettger, Ginny Redish, Daniel Szuc, Kelly Braun | Usability Fundamentals: Research |
| Amii LaPointe, Arvind Ramakrishna, Mike Herold, Ioannis Vasmatzidis | International Collaboration for Design, Development, and Usability |
| William Albert, Bill Gribbons, Daniel Szuc, Randolph Bias, Robert Schumacher, Mary Beth Rettger | Looking into the Crystal Ball: The Future of Usability |
| Aaron Marcus, Janice James, Theo Mandel, Larry Marine, Nicholas Simonelli | So You Want to Be a Rock Star (Usability Consultant) |
| Lyle Kantrovich, Whitney Quesenbery, Tom Suther, John Smelcer, Debbie McConnel | Researching and Designing Life and Death User Experiences |
| Arvind Ramakrishnan, Thomas Tullis, Cliff Anderson, Ioannis Vasmatzidis, Mary Camp, Tony Brown | Usability in the Financial Services Industry |
| Laura Seuschek, Julia Stewart, Mary Beth Rettger, Sean Fitzpatrick, Karol Czyrka, Beth Toland | The Challenges of Integrating Usability |
| Kaaren Hanson, Paul Sherman, Stephanie Rosenbaum, Wendy Castleman | Training Up To Senior - Bridging The Gulf Between Internships And Senior UCD Positions Notes from the audience discussion |
Peer Reviewed Papers
Peer-reviewed papers are submitted as both a complete paper and a presentation. Both must reflect the priorities of the UPA conference, which emphasize practicality, hands-on experience, and interactive presentation.
| AUTHORS | TITLE |
| Thomas Porathe | User-Centered Map Design |
| Robert Gillham, Sylvia Thalmeier , Frederic Fuchs, Ting Shang, Emanuela Sabena, Jakob Biesterfeldt | Guidelines for Successful Recruitment in International Usability Studies |
| Joseph Goldberg, Jonathan Helfman | Evaluating User Expectations for Widescreen Content Layout |
| Philipp Quaet-Faslem, Judith Regn | Designing an improved user-interface for interventional angiography and cardiology X-ray systems |
| Kent Griffin, Paresh Vakhariya, Jungeun Kim | Overcoming Mobile Usability Testing Hurdles: A Mobile Payments Case Study |
| Joseph Goldberg, Jonathan Helfman | Selecting the Best Graph Based on Data, Tasks and User Roles |
Experienced Practitioners' Track
For 2007, the Experienced Practitioners' Track included both workshops on Tuesday and sessions throughout the conference.
| SPEAKERS | TITLE |
| Trent Mankelow, Robert Schumacher | Workshop: Building a successful usability company |
| Anita Salem, Suzanne Boyd, Susan Kleimann, Katherine Simonds, Emma Rose | Workshop: Beyond ROI: UCD as a catalyst for organizational change |
| Stacey Kirkpatrick, Sabrina Klein | Workshop: Training & Team-building: Maximizing the Patch-work Quilt Pattern |
| Joe Grant | Workshop: EP Rodeo |
| Larry Constantine | Activity Modeling and Activity-Centered Design |
| Emil Georgiev, Kevin Lee, Sandhya Pillalamarri | Driving user interface design, product pricing, and product positioning strategies through Usability Performance Metrics |
| David Siegel, Susan Dray | International Usability Evaluation and User Research |
| Ted Sienknecht | Mining Usability Feedback Sources |
| Nigel Bevan | Selecting Methods Based on Reducing Risk |
Workshops
UPA workshops provide an active arena for advancements in the field of usability and design. Workshops provide the opportunity for experienced practitioners to develop new ideas about a topic of common interest and experience.
| LEADERS | WORKSHOP TITLE |
| Elana Person Jennifer Lymneos | Root Cause Analysis: Applying a Six Sigma Tool to the Design Process |
| Hongzheng "Cindy" Lu, Arvind Ramakrishnan | Ajax and User Experience Designs |
| Nigel Bevan, Jurek Kirakowski, Niamh McNamara | User Satisfaction: What is it, how can you measure it? |
| Tracy Hayes, Kathleen Straub | Constellations of Greatness: Empowering Industry Leaders |
2007 Conference Committee
- 2007 Conference Co-Chairs: Carol Smith and Alain Robillard-Bastien
- Conference Advisor: Delight 'DeeDee' DeMulling
- Exhibits: Dave Metropolis-Rundus
- Experienced Practioners: Janice Simpson, Meryl Gross, Eric Svoboda
- Idea Markets: Kathlene (Katie) Leonard , Cristin Witcher
- Invited Speakers: Bill Albert, Kate Caldwell, Carmen Broomes
- Local Liaison - Laura Faulkner
- On-site Conference Volunteers: Pam Cote, Laurie Bennett
- Panels and Presentations: Danielle Cooley, Jean Fox, Suzanne El-Moursi
- Peer-Reviewed Papers: Satyam Kantamneni, Laura Downey
- Posters: Kevin Lee
- Publicity: Catriona Campbell, Scott Isensee
- Reviewers: Catherine Courage
- Session Chair Coordinator: Ashley Pearlman
- Tutorials: Deborah Hinderer Sova , Sheila Carey
- Usability Fundamentals Panels: Susan Dray, David Siegel
- Workshops: Eugenie Bertus
- Web Site: Kelly Berg, Jeremy Harrington, Amanda Nance, Kristi Brotemarkle, Whitney Quesenbery
Do you have a presentation to add to this site? Send the presentation file or link URL to the Web Director. Files may be in Acrobat (PDF), Rich Text (RTF), Word (DOC) or Powerpoint (PPT) format, and should be under 2 Megs.