UPA 2009: Bringing Usability to Life

Whether people are interacting with consumer electronics, medical equipment, factory floor production lines, websites, retail stores, customer support or the architectural spaces which they inhabit every day, usability and user experience reactivation share in the common goal of making it better.

 

Conference attendees may access the proceedings here with your user name and password.*

*Note the user name and password are not the same as your UPA login, and were sent to you in an email about conference proceedings.

 

Those who did not attend the conference can purchase the proceedings from the UPA Store.

• Conference Dates: June 8 - 12, 2009
• Location: Portland, Oregon, USA
• Attendees: 700+
• Conference Web Site
• Photos from the conference on Flickr (tag: UPA2009)
• Presenter Interviews with Robert Skrobe

 

Keynotes and Invited Speakers

• Jared Spool- Critics & Caterpillars, Cooks & Cardiologists: Experiencing the Transformation of Our Profession
• Dan Saffer- The Usability and Ergonomics of Interactive Gestures
• Nathan Shedroff- Developing Meaningful Experiences
• Richard Briggs- Lessons Learned from the World of Game Design
• Edward Vielmetti- WYSSA Means "All My ILove, Darling": A Social History of the Internet from the Carrier Pigeon to Antarctic Morse Code
• Lawrence Norden- The Brennan Center's Efforts to Promote Usability Testing in Elections: A Case Study in Effective Advocacy
• Raphael Grignani- Sustainable and Ethical Issues When Designing for the Masses

 

Tutorials

Leaders	Title
Rolf Molich	Common Problems in Usability Testing- and How To Avoid Them
Kathleen A. Straub, Spencer Gerrol	The Latest and Greatest: Recent Research You Should Know About
Bill Albert, Tom S. Tullis	Usability Metrics 101: An Introduction on How to Collect, Analyze, and Present Usability Data
Mary Beth Rettger	Post-its and Affinities: Low-Tech Tools for High-Impact Results
Wendy Castleman, Keren Solomon	Using Photodiaries to Let Customers Tell Their Own Stories
Susan Dray, David A. Siegel, PhD	Key Issues in Planning and Making Sense of International Field Research
Richard L. Horst	Usability Testing with Remotely Located Users
Catherine Zhu, Julie Underdahl	VUI, GUI, and MUI: Design Challenges in Multimodal Design for Mobile Devices
Jeff Sauro	Practical Statistical Techniques for the Usability Practitioner
Amy C. Cueva	Funny Business: Using Comics in the Design Process
Jeff A. Johnson	The Psychological Basis of UI Design Rules
Nigel Bevan	Reducing Risk Through Human Centered Design
Carol Righi, Janice James	Card Sorting and Cluster Analysis for Information Architecture
Susan Dray, David A. Siegel PhD	Understanding Users Through Fieldwork: An In-depth Primer
Thyra Rauch, Carol J. Smith	Boot Camp: Preparing and Conducting Usability Tests
Kate Wasler, Marguerite N. Bergel, Ann Chadwick-Dias, Duane Degler	Applied Design Principles for Rich Web Interactions

 

Workshops

UPA workshops provide an active arena for advancements in the field of usability and design. Workshops provide the opportunity for experienced practitioners to develop new ideas about a topic of common interest and experience.

Leaders	Title
S. Kirsten Gay, Gregory Urban	Managing User Experience Teams in a Corporate Environment
Cindy Lu, Lynn Miller, Thyra Rauch	Best Practices of UCD in Agile
Nigel Bevan, Jeff Sauro, Lonneke Spinhof	How Do You Measure Usability Appropriately?
Rolf Molich, Tom S. Tullis, Jurek Kirakowski, Jeff Sauro	Comparative Usability Task Measurement (CUE-8)
Paul J. Sherman, John Rhodes, Dan Szuc	Make Yourself Heard! Selling User Experience in Your Organization
Susan J. Wolfe, Ilana Kaplan	Tools of the Trade

 

The Idea Market - Afterthoughts

Ever feel that the best part of a conference happens between sessions? In Idea Markets, attendees are free to roam from one idea station to the next, until they find a topic that they are interested in. Multiple "activators" stir up lively discourse on a variety of topics in a highly interactive, fluid session.

Leaders	Title

 

Presentations

Presentation sessions are either 40 or 90 minutes long, and focus on a practitioner's ideas and experience with usability methods, skills, philosophy, design, business case studies, or other relevant topics.

Speakers	Title

 

Panels

Speakers	Title
Rolf Molich, Kyle Soucy, Jakob Nielsen, Chauncey E. Wilson	Heuristic Evaluation: Use and Abuse
Aaron Marcus, Nicholas Simonelli, Janice Redish, Jon Meads, Janice James, Jennifer Dumpert	So You Want to be a Rockstar (Usability Consultant), 3.0
Charlotte Schwendeman, Tamara Adlin, William Albert, Kate Walton	Challenges in Large Persona Projects
Chauncey E. Wilson, Karen L. Bachmann, Rolf Molich, Nigel Bevan	The Difficult Quest for a Formal Usability Body of Knowledge (BoK)
Bill Albert, Donna Tedesco, Rob Aseron, Alfonso de la Nuez, Tom S. Tullis	Unmoderated Usability Testing: Experiences from the Field
Nancy Frishberg, Thomas Lissajoux, Colleen Page, Leo Frishberg	Agile User Experience: Strategy and Design Research above and beyond Sprint
	World Usability Day: Designing for a Sustainable World

 

Roundtable Discussions

Speakers	Title

 

Peer Reviewed Papers

Peer-reviewed papers are submitted as both a complete paper and a presentation. Both must reflect the priorities of the UPA conference, which emphasize practicality, hands-on experience, and interactive presentation.

Authors	Title

 

Experienced Practitioners' Track

This day-long program included five sessions that are geared for practitioners with at least 5-10 years of experience and who desire a deeper level of understanding and discussion. Attendance was limited to 40 people.

Speakers	Title
Goli Jendreski, Sareeka Malhotra	A Delightful First Impression
Desiree Sy	Coherent Agile User-Centered Design
Bhagirath H. Thaker	Understanding and Responding to the Voluntary Product Accessibility Template for Section 1194.22 (Web-based Intranet and Internet Information and Application)
Nigel Bevan	Broadening the Scope of Usability

 

2009 Conference Committee

• 2009 Conference Co-Chairs: Kate Caldwell, Jakob Biesterfeldt, Laura Faulkner
• Publicity: Nicole Tafoya
• Review Chair: Stephen Hatfield
• Sponsorship: Nicole Tafoya
• Web Site - Conference: Pete Kinser, Amanda Nance
  

Do you have a presentation to add to this site? Send the presentation file or link URL to the Web Director. Files may be in Acrobat (PDF), Rich Text (RTF), Word (DOC) or Powerpoint (PPT) format, and should be under 2 Mb.