|
|
Presentations
Friday, July 2
10:30 a.m. to 12:00 p.m.
Recruiting Advice Fact and Fiction
Amy Tondre
Sun Microsystems
This Session will focus on tips and techniques for improved usability participant selection and recruiting. During the session we will also look at publishers claims and dispel myths.
An Interactive Design Review Process
Julie Ratner and Karen Gondoly
The MathWorks, Inc.
This presentation describes an interactive design review process consisting of a meeting with developers, management, technical support, quality engineering, and usability to discuss and quickly arrive at design solutions for complex interface problems.
The Inmates Are Running The Asylum
Invited Speaker
Alan Cooper
Cooper Interactive Design Firm
In his upcoming book, The Inmates Are Running the Asylum Alan Cooper offers a provocative, insightful and entertaining explanation of how talented people continuously design aggravating software-based products based on a flawed software development process. The book explores the serious and growing implications-financial and social-of bad software design, and how to solve the problem from both an organizational and a design perspective.
In this talk, based on the book, he will use examples and anecdotes to show how the application of a timely and comprehensive design process can make the difference between a product that will embarrass, infuriate, and enrage users, and a product that will delight the user and grow the bottom line.
Ironically, the thing that will make the least improvement in the ease of use of software-based products is new technology. There is little difference technically between a complicated, confusing program and a simple, fun and powerful product. The problem is one of culture, training and attitude of the people who make them, more than it is one of chips and programming languages. We are deficient in our development process, not in our development tools.
|
