UPA 1999 UPA Conference: Horizons to the Future

Conference Program

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Presentations
Friday, July 2
1:30 p.m. to 3:00 p.m.

Analyzing Utility and Transforming Design Thinking: A Case Study of Data Visualizations for Complex Tasks

Barbara Mirel
Lucent Technologies/Visual Insights

This case study of a visualization project examines how to make interactive data visualizations usable for people's complex tasks in their contexts of work. Participants will have a chance to evaluate design choices through hands-on exercises.

Win-Win! Usability Shared Between Consumers and Venders

Jack Means, Charles Green, Janice Rohn, Sue Braun, Suzanne Seidel, David Mullinax
State Farm, SBC Technology Resources, Sun Microsystems, Gomoll Research and Design, Technologic Software, UOL Publishing

This panel of consumers and vendors share samples and lessons learned from sharing usability information. This panel is also a public introduction to the usability report format recommended by the Industry Usability Workshop, co-sponsored by NIST, UPA, and SIGCHI.

Issues in Kiosk User Interface Design for Retail Consumers

Business Case Study

Sally Cohen and Mark Jacobson
NCR Corporation

This presentation describes the User-Centered design process used in developing retail kiosk software. It highlights the challenges of designing a user interface in a new solution space

Topic To Be Announced

Invited Speaker

Larry Keeley
Doblin Group

Larry Keeley is a strategic planner who believes that most strategies are unforgivably dull and uninspiring, and for no good reason. He is obsessed about cross-fertilizing strategy with the design of products, services, and brands to create breakthroughs--innovations so powerful that they reshape entire industries. Larry has worked with a wide variety of courageous enterprises since 1979, among them firms like Aetna, Amoco, Apple, Hallmark, McDonald's, Motorola, Steelcase, Texas Instruments, and Xerox. Larry frequently lectures and publishes on innovative approaches to strategy and the use of design to transform strategy into a more potent force. Larry is a board member for the Institute of Design at Illinois Institute of Technology, where he is also an adjunct professor teaching graduate design strategy classes. He is a member of the Board of Directors of Atlanta-based Sto Corporation, a manufacturer of advanced building materials, and a member of the Governing Board of Directors for WBEZ-FM, the nation's largest public radio station, located in Chicago. Larry is the president of Doblin Group.



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