Presentations
Thursday, July 1
10:30 a.m. to 12:00 p.m.
The Power of Collaborative Consulting: Facilitating and Leading Project Teams for Maximum Effectiveness
Jeff Rubin
JRA-The Usability Connection
This session, intended for both internal and external consultants alike, will describe how to play more of a leadership role by employing a collaborative consulting approach on projects.
The Politics of Usability: A Case Study of Introducing Usability into an Engineering Organization
JoAnn Hackos and members of the Clinac development team
Comtech Services, Inc, Varian Medical Systems
This panel tells how one organization introduced user-centered design and usability to senior management. From initial buy-in, to site visits, cognitive walk throughs, and usability studies, the panel members will illustrate the techniques they used to succeed.
Common Industry Format Usability Tests: What is in it for you?
Nigel Bevan and Others
Serco Usability Services
This presentation describes how to test and report usability based on the Industry Standard Usability Test Report format, which is currently being agreed upon between major software suppliers and purchasers.
Building a Better Intranet
Pam Novak and Sheryl Thomas
Pacific Northwest National Laboratory
This case study describes the approach and methodology used to redesign the top-level pages of a company's large, distributed intranet. It demonstrates that usability principles and methods are essential in gaining customer acceptance of the product.
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