Presentations
Thursday, July 1
3:30 p.m. to 5:00 p.m.
Using Video Data to Communicate User Research Results
Lisa Dutra, Velma Velazquez
IDEO Product Development
This presentation discusses the many benefits of using videotape to collect user data, techniques for analyzing the data quickly and efficiently, and different ways to present video data, particularly in a highlight tape.
How Usability Engineering Can Improve User Acceptance of Clinical Information Systems
Stephanie Rosenbaum, Deborah Hinderer, and Philip Scarborough
Tec-Ed, Inc.
To achieve successful clinical information systems, combine laboratory and
ethnographic methods. Field studies address target audiences of physicians and allied health personnel who are slow to accept computer-based systems.
Paint It a Different Color, Give It a New Name: Porting Usability into the Development Environment
Donna Ellis
Sunquest Information Systems
This presentation describes how a programming department increased programmers' acceptance of User-Centered Design by mapping UCD processes to software-engineering processes, most notably the Requirements Management process of the SEI Capability Maturity Model.
Usability Design for Real World Simulations
Business Case Study
Bryan J. Carter
Of the applications one can design, simulations can be the most challenging and rewarding. Discussed are user-centered design and usability techniques NCR used to create this award winning role-based simulation.
Synergy or Tension? A Product Manager's Web Usability Story...
Invited Speaker
Alison Berkley
Alison Berkley is the Group Product Manager for QuickenMortgage.com -- Intuit's online mortgage website. Alison will talk about how she perceives the role of usability for web-based products at Intuit and the tension between "pre-launch" testing and "real-time" usability on the web.
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