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Schedule, Friday, July 2 Day One June 29, 1999 Day Two June 30, 1999 Day Three July 1, 1999 Day Four July 2, 1999 Don't miss Jakob Nielsen's lunchtime presentation, The End of "No Respect". The closing reception will be Friday evening. Morning 8:30 to 10:00 Morning 10:30 to 12:00 Afternoon 1:30 to 3:00 Afternoon 3:30 to 5:00 Object-Oriented GUI Design: A Practical Application of 'The Bridge' Methodology Recruiting Advice Fact and Fiction Analyzing Utility and Transforming Design Thinking: A Case Study of Data Visualizations for Complex Tasks Panel of Customers: An in-depth, effective alternative to Focus Groups What Makes Strategic Usability Fail? Lessons From the Field An Interactive Design Review Process Win-Win! Usability Shared Between Consumers and Venders Designing a Java-Based User Interface to a Mainframe System: A Case Study Nine Countries in 30 days: The Many Challenges of an International Study Invited Speaker The Inmates Are Running The Asylum Business Case Study Issues in Kiosk User Interface Design for Retail Consumers Frequently Tested Issues in Usability Studies of Websites and a Summary of Some Methods & Findings Invited Speaker Invited Speaker To Be Announced Museum Tour 2 Arizona Science Center Day One June 29, 1999 Day Two June 30, 1999 Day Three July 1, 1999 Day Four July 2, 1999