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Tutorial 3
Developing a User Site Visit Plan
JoAnn Hackos
Comtech Services, Inc.
June 29, 1999, 8:30 a.m. - 5:30 p.m.
This tutorial introduces you to creating detailed user site visit plans and turning those plans into guidelines for those conducting the study.
Dr. JoAnn Hackos, Comtech president, is a usability expert who has coached teams around the world in conducting effective site visits. She is the co-author of User and Task Analysis for Interface Design (Wiley 1998).
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