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Tutorial 7
Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving
Invited Speaker
Tom Hewett
June 29, 1999, 8:30 a.m. - 5:30 p.m.
Your user's minds are an integral part of your system. Interfaces and documentation should support rather than confuse those minds. This highly interactive session is filled with unforgettable illustrations of memory and problem solving (bring your own brain!). Although there are few hard-and-fast guidelines which are always true for interaction design, you'll increase your store of information needed to make educated design choices and learn to avoid some common errors.
Tom Hewett is Professor of Psychology at Drexel University where he teaches courses on Cognitive Psychology, Psychology of Human Computer Interaction, and Problem Solving and Creativity. He has offered variants of this tutorial to hundreds of interface designers at both conferences and in-house training sessions. He is a published courseware author, has worked on the development and evaluation of several projects, and is currently working with a group of computer scientists who are developing a Scientific Problem Solving Environment which integrates symbolic and numeric computing. He is also part of a team of six researchers developing a project in networked engineering design. Dr. Hewett chaired the ACM SIGCHI Curriculum Development Group which developed recommendations for undergraduate curricula and courses for HCI and was one of the general co-chairs for the CHI '94 conference held in Boston, MA, USA.
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