Poster #4: Contextualising Heuristic Evaluation to improve website appraisal
Jacqueline Brodie and Jarinee Chattratichart, Department of Information Systems and Computing, Brunel University, UK
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This poster discusses the findings of a study using an extended
Heuristic Evaluation framework to evaluate websites. The results of the
study reveal that Heuristic Evaluation can benefit from the addition of
a contextualised layer, called a ‘usability problems profile’, being
incorporated into its framework. This is because we found a ‘usability
problems profile’ helps focus the evaluators in their website appraisals
and, hence, results in more reliable findings across evaluators.
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