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Invited SpeakersWednesday, July 10th, 8:30 AM - 10:00 AMKeynote: "The Domestication of Computers"Dr. Joel Birnbaum[Link] to download speaker's notes from Dr. Birnbaum The UPA 2002 conference keynote speaker will be Dr. Joel Birnbaum, Special Technical Assistant to the Chairman and CEO of the Hewlett-Packard Company. Dr. Joel Birnbaum talk is entitled "The Domestication of Computers". The domestication of animals was a crucial step in the development of civilization; as humans learned to tame wild animals to permit access by ordinary people, they also developed selective breeding techniques for optimizing the animals' desirable characteristics. The horse or turkey of today, for example, is vastly different from its primitive ancestor. As computers and digital devices become pervasive in our society, it seems appropriate to consider whether we are evolving them appropriately, particularly in terms of universal accessibility and the supporting hardware, software and communications architectures. This talk begins by examining where we are today, and how we got here. It then presents a personal view, in light of projected usage and emerging technologies, of what we might aspire to, and presents some speculative examples of the new breed of information appliances and the infrastructure needed to support them. Click for details.
Wednesday, July 10, 10:30-12:00
Wednesday, July 10, 1:30-3:00Ilise Benun - Consultant Usability requires self-promotion because if you do not sell your design recommendations, your usability results won't make a difference. The trick is to understand who your audience is, what their needs and concerns are, then use that information in presenting yourself, your skills and your recommendations -- all without resorting to jargon. Ilise Benun is a nationally recognized expert on self promotion and marketing for creative professionals and small business owners. She is the author of Self Promotion Online (HOW Design Books, 2001) and the upcoming Designing Web Sites for Every Audience (HOW Design Books, 2003). Benun is also the author of two guidebooks packed with practical self promotion tips, 133 Tips to Promote Yourself and Your Business and Making Marketing Manageable. Wednesday, 3:30 - 5:00Henry Lieberman Research Scientist Media Laboratory Massachusetts Institute of Technology With limited functionality, it's easy to design simple interfaces. With more complex interface scenarios, it's better to cast the software as an assistant rather than a tool. I'll show Aria, an agent for digital photography that streamlines the storytelling interface, removing dialog boxes, filenames, cut and paste, and other annoyances. Henry Lieberman is a Research Scientist at the MIT Media Laboratory, where he directs the Software Agents group. He recently edited the book, "Your Wish is My Command: Programming by Example" (Morgan Kaufmann) about making programming accessible for end-users. He holds a doctoral-equivalent degree from the University of Paris. Thursday, 8:30 - 10:00David Bender, White & Case, LLP Intellectual Property ("IP") law substantially impacts software and Internet commercial activity. Patent, copyright, trademark and trade secret fundamentals drive investment and management decisions; IP lawsuits shape the way an industry develops. Current IP topics include business method patents, reverse engineering, privacy, the government suit against Microsoft, domain names, and cyber crime. David practices Intellectual Property and Information Technology law at White & Case in New York City. Previously, as head of AT&T's IP Litigation Department, he was responsible for all IP litigation brought by or against any Bell System company. He is past President of Computer Law Association, and has written and spoken extensively. In a previous life, David was an engineer with Ford Aerospace, and a mathematician with Hughes Aircraft Thursday, 10:30 - 12:00Rebecca Mercuri - Assistant Professor of Computer Science at Bryn Mawr College Although government officials are well aware of the fact that ballot formatting can play a role in election outcomes, there has been no enforcement of good design principles in voting system displays. Following the November 2000 fiasco, it was hoped that new standards would be developed, but the "quick fix" computerized solutions being adopted by many communities actually are less user-friendly than those systems being replaced. In fact, many checks and balances that allowed voters to ensure that the ballot cast represented those selections they intended to make, are being removed. At the same time, elections are being increasingly controlled by a techno-savvy elite, while many classes of voters are experiencing techno-disenfranchisement. This talk will address the serious dangers of on-line and kiosk-style computerized voting, focusing on user interface and anonymous ballot security issues. Some recently proposed (but currently unadopted) solutions will be examined. Dr. Rebecca Mercuri is an Assistant Professor of Computer Science at Bryn Mawr College, where her research interests include real-time and interactive programming, digital multimedia, and computer-related risks. Rebecca received considerable notoriety after the November 2000 election, as one of the expert witnesses for the Florida recount. Her concerns about the ongoing lack of safety and security in computerized elections have been extensively publicized in the news media, and she has testified before the U.S. House of Representatives Science Committee and advised various Federal agencies with regard to the establishment of improved voting system standards. Her website www.notablesoftware.com/evote.html) contains an extensive offering of papers and comments on this subject. Thursday, 1:30 - 3:00Bonnie A. Nardi, Agilent Laboratories While some non-human animals use rudimentary tools, refining and evolving tools is a uniquely human characteristic. A great deal of our success with tools has come through centuries of attention to making our tools ever more usable. By applying our formidable powers of self-reflection to critique our own creations, we transform our tools to better meet our needs. One method of critique is ethnographic field studies. I will discuss their role in usability evaluations. Bonnie A. Nardi is an anthropologist at Agilent Laboratories in Palo Alto, California. She is the author of A Small Matter of Programming: Perspectives on End User Computing (MIT Press, 1993), the editor of Context and Consciousness: Activity Theory and Human Computer Interaction (MIT Press, 1996) and the co-author of Information Ecologies: Using Technology with Heart (MIT Press, 1999). She has conducted field studies of technology use in offices, hospitals, schools, libraries and laboratories. Thursday, 3:30 - 5:00Paul Grobstein - Eleanor A. Bliss Professor of Biology and Director of the Center for Science and Society at Bryn Mawr College "Reality" and "self" are concepts which predate modern inquiry into the nervous system and its workings. An illustrated and interactive discussion of brain function suggests that both concepts can be usefully reconceived as hypotheses developed by the brain to make sense of signals occurring within the brain itself. Paul Grobstein is a parent, neurobiologist, and educator who is Eleanor A. Bliss Professor of Biology and Director of the Center for Science and Society at Bryn Mawr College. He is also co-founder of Serendip (http://serendip.brynmawr.edu), a website "for people who suspect that life's instructions are always ambiguous and incomplete ... and hence need to be continually examined and rewritten." Friday, 8:30 - 10:00Michelle M. Robertson, Ph.D., CPE - Liberty Mutual Research Center for Safety and Health Computer workstation design features can positively or negatively impact human performance and well-being. Previous research shows that different workstation design features (such as adjustability and layout) enhances productivity and health of computer users. Understanding the effects of these design features and how they support user control is essential when designing computer work areas. This presentation will discuss these physical design features and their impacts, examine the relationships among these to the usability of the computer work area and provide interactive examples of how to address these design elements. Dr. Robertson is a Senior Research Associate at the Liberty Mutual Research Center for Safety and Health. She conducts applied human factors research in office ergonomics, organizational design and training. Previously, she was a senior research manager in the product research group at Herman Miller and also served on the faculty for 12 years at the University of Southern California Friday 10:30-12:00Closing Plenary: Context Aware ComputingTed SelkerThe familiar and useful come from things we recognize. Many of our favorite things' appearance communicate their use; they show the change in their value though patina. As technologists we are now poised to imagine a world where computing objects communicate with us in-situ; where we are. We use our looks, feelings, and actions to give the computer the experience it needs to work with us. Keyboards and mice will not continue to dominate computer user interfaces. Keyboard input will be replaced in large measure by systems that know what we want and require less explicit communication. Sensors are gaining fidelity and ubiquity to record presence and actions; sensors will notice when we enter a space, sit down, lie down, pump iron, etc. Pervasive infrastructure is recording it. All to often computers require users to remember and communicate in arcane actions. Sometimes they want users to type often they want them to drag their hand around on the table holding a rock like object called a mouse. People want to focus on the people and tasks they care about. Click for details. Dr. Birnbaum's Speaker Notes You may download the notes from Dr. Birnbaum's presentation at Conf2002 by clicking [here]. This is a zipped file about 900Kb in size. |
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