Sessions by Curricula

We recognize that practitioners at all levels may have specific areas of interest, so we have grouped most of our sessions into one of several curricula focusing on specific areas of our profession. These include:

Outside the Box

Methods and Skills

Accessibility and Internationalization

Business and Organization

Usability Wayfinder Track

Outside the Box

These presentations focus on topics out of our usual concern of “how do we make it usable”? They address a bigger picture, or look at usability outside of our usual product foci.

Tutorials & Workshops

T10 – Eye Tracking: Ready for the Usability Toolbox

T20 – Collecting and Using Customer Stories for UI Design: Blending Users, Tasks, and Environments

W3 – Ensuring the usability of voting systems

W4 – Designing fun and test it too

W9 – “Yeah, I hear You!” Why Aren't There More Sounds and Graphics in Our Interfaces?

Invited Speakers

S. Pitroda, User-Centered Design for Rural India

S. Denning, Narrative: The Key to Connecting Communities

M. Dixon, K. Halvorson, Theater In Process: The Drama of User Experience

A. Kelkar, A. Kinnebrew, The Urban Opportunity Project

C. Conley, The Ubiquitous Network

M. McCullough, On Context

H. Berkowitz, The Problem You Are Trying to Solve

K. F. Anschuetz, Landscapes of Memory: History for Communities to Live By

Presentations, Advanced Topics & Papers

Wednesday

• Making an Enterprise Portal Useful for Employees
• Panel – Can Usability Save Democracy?
• Architecting Time: Designing Online Events and Other Magic Tricks
• UI Design and Usability Issues of IP Telephony
• Idea Markets

Thursday

• Value of student internships: Connecting Students with Professional Usability Communities
• Demographic Differences in Preferred Website Content
• Achieving Experience Equity and Universal Usable Access: Research Results and an Innovative Future
• Usability of Health Websites: What Have We Learned?
• Panel – Building Community Online
• Advanced Topic Seminar: Progress Indication and Responsiveness: User Needs, Design, and Implementation
• Advanced Topic Seminar: Using Sounds and Graphics in Application Interfaces
• Poster Sessions
• Paper Presentation: Usability for Emerging Technology Markets: How Can We Make It More Contextual and Effective

Friday

• Hurry Up and Wait: How the mobile industry has misunderstood mobile communities
• Idea Markets

Methods and Skills

These presentations build the practitioner's toolkit of user-centered design and usability techniques. They discuss ways to apply methods, combine or modify methods, and hone skills.

Tutorials & Workshops

T1 – Advanced Elicitation Skills: Making Sure Your Elicitations Give You Good Data That You Can Use

T3 - Discovering User Needs: Field Techniques You Can Use

T4 – Applied Ethnographic Methods for Design

T5 – Scenario-Powered Design and Evaluation

T6 – Forms that work: understanding the usability of forms on the Web

T7 – Working With and Analyzing Field Study Data

T11 – Interaction Design Meets Agility: Practicing Collaborative Usage-Centered Design in Agile Software Development Projects

T12 – Web Bloopers: Common Web Design Mistakes and How to Avoid Them

T13 – Interacting with Test Participants

T14 – Collaborative Usability Inspections: Finding Usability Defects Efficiently and Cost-Effectively

T15 – Setting usability performance requirements using the Common Industry Format

T16 – Model-Driven Usage-Centered Design: An Agile Approach

T17 – User Requirements: Collection, Data Interpretation, and Presentation

T19 – Contextual Design: Moving from Customer Data to the Product Design

T22 – Usability Evaluation Methods

W2 – Towards increasing reliability of expert reviews

W5 – Building and Sustaining Usability Infrastructure: The Framework Behind an Efficient and Effective Usability Team

W6 – Helping users to use help: Improving Interaction with Help Systems

W7 – Usability body of knowledge

Presentations, Advanced Topics & Papers

Wednesday

• How Voice Recording Can Paint a Vivid Picture of the User: No-Hassle Tips for the Non-Audiophile
• Expediting the Usability Testing Process
• Site-Level Webapp Navigation Using Breadcrumb and Sibling Menus
• Intranet design based on content analysis

Thursday

• Task Analysis Tune up
• A structured template for writing scenarios
• Rigor, Adaptation, and Diplomacy: The balancing Act in Field Usability Testing with Customers
• Advanced Topic Seminar – Advanced Usability and Interaction Design Patterns: Problems, Promises, and New Potential
• Advanced Topic Seminar - Progress indication and responsiveness: User needs, design, and implementation
• A Comparison of Questionnaires for Assessing Website Usability
• Peer-reviewed Paper - Integrating Design Offline: A New Method for Participatory Design

• Peer-reviewed Paper - Participatory Techniques for the design of a new input device

• Peer-reviewed Paper - Participatory Design in Cognitive Walkthroughs

• Methods and Techniques for Designing and Testing the Usability of Mobile Handheld Devices

Friday

• Plays Well with Others: Getting Agreement on Design Priorities
• We bombed in New Haven (Lessons from the theatre)
  

Accessibility and Internationalization

These presentations focus on the needs of user groups other than young North Americans who are “temporarily able-bodied”. These present case stidues, guidelines, and other learning about how to fit products to those with disabilities, or to populations in non-English speaking countries.

Tutorials & Workshops

T2 – The Graying of Design and The Psychology of Aging: Improving Interaction through Understanding

T8 – Implementing a Corporate Web Accessibility Compliance Program

T9 – Cross-Cultural User-Interface Design for Work, Home, Play, and On The Way

T18 – Usable for the World: A practical guide to international user studies

Invited Speakers

S. Pitroda, Taking digital tech to rural India

Presentations, Advanced Topics & Papers

Wednesday

• The Blind Leading the Blind: Theorizing a Web for the Visually Impaired
• Making a better web form: A Web Case Study
• Accessibility at an enterprise software company: From Guidelines to Accessible Interfaces

Thursday

• Interaction Guidelines for Japanese Web Forms
• Usability Guidelines for 3G Mobile Internet: A Korean Case
• Achieving Experience Equity
• Going in Blind Doesn't Help: The Importance of Cues for Internet Navigation for Sightless and Sighted Users
• Achieving Global Competitive Advantage: The Business Benefits of Designing for Usability
• Meeting the Challenges of International Usability Testing
• Peer-reviewed Paper – Integrating Accessibility into UCD

Friday

• Design Patterns and Guidelines for Usability and Accessible Web Applications

Business and Organization

These presentations discuss how to organize in order to make usability happen. They discuss ways in which usability professionals were effective in getting product or process changes to happen under different circumstances, and about how one comes to be a usability professional.

Tutorials & Workshops

T21 – Re-Positioning User Experience as a Strategic Process

T23 – An Iterative Approach to Better Working relationships

W1 – Usability Cost benefits: Making the Case

W5 – Building & sustaining usability infrastructure: The Framework Behind an Efficient and Effective Usability Team

W8 – Now THAT I can sell to my management! Enhancing Usability Evaluation Cost Effectiveness by Discovering Customer Priorities and Aligning Recommendations with Them

Presentations, Advanced Topics & Papers

Wednesday

• Panel – A Community of Students: HCI and Human Factors Master’s Degree Programs
• How to Become an Agent for Change in Your Company, Your Organization, and Your Life
• When Your Group can’t do it all: Investing UCD Resources Wisely
• Too Much Usability? Steps and Missteps

Thursday

• How to ensure Usability When Doing UI Development Offshore
• Balancing Rigor, Adaptation and Mentoring: Field Study with Customers to Initiate a Usability Program
• The Usability Imperative inherent in the Semantic Web
• How Standards Could Benefit your Business

Usability Wayfinder track

Need new techniques or perspectives for your current project? Want to know the benefits or risks of a new approach? Want to know how you can be more effective? Want to broaden your knowledge of the state of the art? Need to do all these things in the next 20 minutes?

Whether you’re on your first usability project, or you’ve been in the field for 20 years, the Usability Wayfinder sessions will help you expand your awareness and deepen your insight. The Wayfinder panels will compare methodologies within a broad focus area. All of the Wayfinder sessions are highly interactive. Learn from your peers, and ask questions to the experts, whether they’re on-stage or in the audience. Develop your own communities of interest.

The idea markets, which are related to Wayfinding issues, will let you shop around for topics of interest.

Tutorials & Workshops

T3 – Discovering User Needs: Field Techniques You Can Use

T12 – Web Bloopers: Common Web Design Mistakes and How to Avoid Them

T13 – Interacting with Test Participants

T15 – Setting usability performance requirements using the Common Industry Format

T17 – User Requirements: Collection, Data Interpretation, and Presentation

T22 – Usability Evaluation Methods

Presentations, Advanced Topics & Papers

Wednesday

• Panel: Evaluating Evaluations
• Panel: Why do field studies?
  

Thursday

• Panel: Analysis and Design
• Panel: Building a Usable Organization