Workshops and Tutorials



UPA Conference 2004
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Tutorials

MONDAY	TUESDAY
Full Day Tutorials (8:30-5:30)	Full Day Tutorials (8:30-5:30)
Half Day Tutorials (6:30-9:30)

Monday - Full Day Tutorials (8:30-5:30)

T1	Advanced Elicitation Skills
		Lynn Miller, Alias John Schrag, Alias Desirée Sy, Alias
	Curricula:	Methods and Skills
	Audience:	People experienced in usability but new to the topic

T2	The Graying of Design/The Psychology of Aging: Improving Interaction through Understanding
		Kathleen A. Straub, PhD, Human Factors International
	Curricula:	Keeping Current: Methodologies and Skills
	Audience:	Anyone

T3	Discovering User Needs: Field Techniques You Can Use
		Ellen Story, Gomoll Research & Design Kate Gomoll, GE Medical Systems
	Curricula:	Methods and Skills
	Audience:	People who are new to usability, people who are experienced in usability but new to the topic, people who are experienced in usability and the topic

T4	Applied Ethnographic Methods for Design
		Joseph Kramer, IBM
	Curricula:	Methods and Skills
	Audience:	Anyone

T5	Scenario-Powered Design and Evaluation
		Gene Lynch, Design Technologies, Inc. Susan Palmiter, Design Technologies, Inc.
	Curricula:	Methods and Skills
	Audience:	Anyone

T6	Forms That Work: Understanding the Usability of Forms on the Web
		Caroline Jarrett, Effortmark Ltd.
	Curricula:	Methods and Skills
	Audience:	Anyone

T7	Working With and Analyzing Field Study Data
		David Siegel, PhD, Dray & Associates, Inc. Susan Dray, PhD, Dray & Associates, Inc.
	Curricula:	Methods and Skills
	Audience:	People who are experienced in usability but new to the topic, people interested in in-depth, specialized, or research topics

Monday - Half Day Tutorials (6:30-9:30 PM)

T8	Implementing a Corporate Web Accessibility Compliance Program
		Sarah Swierenga,University of Dayton Research Institute
	Curricula:	Accessibility and Internationalization
	Audience:	People who are experienced in usability but new to the topic, people interested in in-depth, specialized, or research topics

T9	Cross-Cultural User-Interface Design for Work, Home, Play, and On the Way
		Aaron Marcus, Aaron Marcus and Associates, Inc.
	Curricula:	Accessibility and Internationalization
	Audience:	People who are experienced in usability but new to the topic, people interested in in-depth, specialized, or research topics

T10	Eye Tracking: Ready for the Usability Toolbox
		Evelyn P. Rozanski, PhD, Rochester Institute of Technology Jeff B. Pelz, PhD, Center for Imaging Science, Rochester Institute of Technology Anne R. Haake, PhD, Rochester Institute of Technology
	Curricula:	Outside the Box
	Audience:	People who are experienced in usabiliy but new to the topic

T11	Interaction Design Meets Agility: Practicing Collaborative Usage-Centered Design in Agile Software Development Projects
		Jeff Patton, Tomax Corporation
	Curricula:	Methods and Skills
	Audience:	Anyone

T12	Web Bloopers: Common Web Design Mistakes and How to Avoid Them
		Jeff Johnson, UI Wizards, Inc.
	Curricula:	Methods and Skills
	Audience:	Anyone

T13	Interacting with Test Participants
		Joseph S. Dumas Ph.D., Oracle Corporation Beth Loring, CHFP, Bentley College
	Curricula:	Methods and Skills
	Audience:	Anyone

T14	Collaborative Usability Inspections: Finding Usability Defects Efficiently and Cost-Effectively
		Lucy Lockwood, Constantine &Lockwood, Ltd.
	Curricula:	Methods and Skills
	Audience:	Anyone

T15	Setting usability performance requirements using the Common Industry Format
		Nigel Bevan, Serco Usability Services
	Curricula:	Methods and Skills
	Audience:	People who are new to usability, people interested in in-depth, specialized, or research topics

Tuesday - Full Day Tutorials (8:30-5:30)

T16	Model-Driven Usage-Centered Design: An Agile Approach
		Larry L. Constantine, Constantine & Lockwood, Ltd.
	Curricula:	Methods and Skills
	Audience:	Anyone

T17	User Requirements: Collection, Data Interpretation, and Presentation
		Catherine Courage, Oracle Corporation Kathy Baxter, eBay
	Curricula:	Methods and Skills
	Audience:	Anyone

T18	Usable for the world: A practical guide to international user studies
		Susan M. Dray, Ph.D., Dray & Associates, Inc. David A. Siegel, Ph.D., Dray & Associates, Inc.
	Curricula:	Accessibility and Internationalization
	Audience:	People who are experienced in usability but new to the topic, people interested in in-depth, specialized, or research topics

T19	Contextual Design: Moving from Customer Data to the Product Design
		Shelley Wood, InContext Enterprises
	Curricula:	Methods and Skills
	Audience:	Anyone

T20	Collecting and Using Customer Stories for UI Design: Blending Users, Tasks, and Environments
		Thyra Rauch, IBM Gary Macomber, HumanCentric Design
	Curricula:	Outside the Box
	Audience:	Anyone

T21	Re-positioning User Experience as a Strategic Process
		Liam Friedland, Westbridge Technology Jon Innes, Vitria Technology, Inc.
	Curricula:	Business and Organization
	Audience:	People who are experienced in usability but new to the topic, people interested in in-depth, specialized, or research topics

T22	Usability Evaluation Methods
		Dave Mitropolous-Rundus, Compuware
	Curricula:	Methods and Skills
	Audience:	People who are new to usability

T23	An Iterative Approach to Better Working Relationships
		Joel Ziff, Ed.D., Ziff Consulting Group Elizabeth Rosenzweig, Eastman Kodak Company
	Curricula:	Methods and Skills
	Audience:	Anyone

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Usability Professionals' Association
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Bloomingdale, IL 60108-1017
Tel: +1.630.980.4997
Fax: +1.630.351.8490
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