UPA Conference 2004
 

Workshops

MONDAY
TUESDAY
 

Monday - Full Day Workshops (8:30-5:30)

W1 Usability cost benefits: making the case
  Nigel Bevan, Serco Usability Services
Stephanie Rosenbaum, Tec-Ed, Inc.
Curricula: Business and Organization
Audience: People who are experienced in usability and the topic, people interested in in-depth, specialized, or research topics
   
W2 Towards Increasing Reliability of Expert Reviews
 

Gitte Lindgaard, Carleton University

Jarinee Chattratichart, London Metropolitan University

Thyra Rauch, IBM

Jacqueline Brodie, Brunel University

Curricula: Methods and Skills
Audience: People who are experienced in usability and the topic, people interested in in-depth, specialized, or research topics
   
W3 Ensuring the Usability of Voting Systems
 

Whitney Quesenbery, Whitney Interactive Design

Josephine Scott, Compuware Corporation

Louise Ferguson, Digital Habitats

Bill Killam, User-Centered Design

Curricula: Outside the Box
Audience: Anyone
   
W4 Designing Fun, and Test It Too
 

Jettie Hoonhout, Philips Research, Eindhoven, the Netherlands

Marcelle Stienstra, Mads Clausen Institute for Product Innovation, University of Southern Denmark

Elmo Diederiks, Philips Research, Eindhoven, the Netherlands

Curricula: Outside the Box
Audience: Anyone
   
W5 Building and Sustaining Usability Infrastructure (the framework behind an efficient and effective usability team)
 

James McElroy, EMC Corporation

Chauncey Wilson, WilDesign Consulting

Curricula: Business and Organization
Audience: People who are experienced in usability but new to the topic
   

Tuesday - Full Day Workshops (8:30-5:30)

W6 Helping Users to Use Help: Improving Interaction with Help Systems
 

Stephanie Rosenbaum, Tec-Ed, Inc.

Laurie Kantner, Tec-Ed, Inc.

Curricula: Methods and Skills
Audience: People who are experienced in usability and the topic, people interested in in-depth, specialized, or research topics
   
W7 Usability Body of Knowledge: What Does It Mean to Be a Usability Professional?
 

Nigel Bevan, Serco Usability Services
Lyle Kantrovich, Cargill

Whitney Quesenbery, Whitney Interactive Design

Curricula: Methods and Skills
Audience:

People who are experienced in usability and in the topic; leaders and mentors

   
W8 Now THAT I can sell to my management…!: Enhancing usability evaluation cost-effectiveness by discovering customer priorities and aligning recommendations with them
 

John J. Bosley, Ph.D., Office of Survey Methods Research, US Bureau of Labor Statistics

Kathleen A. Straub, Ph.D., Human Factors International

Curricula: Business and Organization
Audience: People who are experienced in usability but new to the topic; leaders and mentors
   
W9 “Yeah, I hear you”: Why Aren't There More Sounds and Graphics in Our Interfaces?
 

Susan Fowler,  FAST Consulting

Alice Preston, Telcordia Technologies, Inc

Curricula: Outside the Box
Audience: People who are experienced in usability and the topic, people interested in in-depth, specialized, or research topics
   
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