UPA logo UPA Job Bank: August 2010

The Job Bank is a service of the Usability Professionals' Association, listing jobs for usablity and user experience professionals.

Back to the Job Bank


 


Human Interface Analyst
Blackwell Consulting Services
Bloomington, IL

Posted on: 14 August 2010


Duration/Type: Full Time
Pay rate: Negotiable
---------------------------------------------------------------------------------------------------------------------------------
Role Definition: Human Interface Analyst research and employ user-centered design methods, techniques, and knowledge that will meet business requirements and improve end-user productivity.

This role is 80% design work and 20% HF/usability/research/requirements analysis.

The work location for this is in Bloomington IL. Relocation assistance and corporate housing may be available for non-local candidates. Telecommuting is not allowed.

1. Provide input into planning the user interface design tasks and activities.
2. Perform analyses of users, provide user profiles, lead and perform task analysis to document and understand the users work, conceptual model, and future task scenarios.
3. Lead the setting of user performance goals and usability objectives.
4. Conduct the iterative design process using mockups and prototypes.
5. Ensure that software UI design principles and interface standards are applied.
6. Determine when a usability evaluation is needed: lead planning, preparation, and follow-up so that each design iteration is evaluated effectively and at the correct time.
8. Ensure the final UI design and specification is communicated to and understood by other roles in the project who will use this information to build the system and accompanying components.

Responsibilities:

The User Interface Designer / Developer will build user interface design concepts and prototypes

-Designing, prototyping, and usability testing Web user interface applications across multiple platforms
-Collaborating with project teams throughout the product development process, implementing and integrating user centered design methodology
-Gathering and analyzing customer data and user requirements, understanding and interpreting user needs and goals into design solutions
-Designing and developing usability test plans, conducting usability tests, and providing recommendations based on test results.
-Evaluating usability test results and applying finds to corporate UI design guidance
-Preferred candidates will have a minimum of 2-3 years practitioner experience in User Interface/Interaction design for web or interactive medium
-Must provide portfolio of relevant work examples and products
-Self motivated and able to work without close supervision (required)

Required Skills:

-Ability to prototype basic IVR with VXML
-Proficient with MS Word, MS PowerPoint, and MS Excel
-Fluency with web standards and technologies, including: CSS, HTML, JavaScript, JSP, XUL, XAML, Visual Basic, and FrontPage
-Knowledge of usability and coding practices for accessibility
-Strong web graphics production capability and experience with Dreamweaver, Fireworks, or Photoshop
-Experience with methodologies such as Iterative development, Agile, RUP, etc
-Creative approach to problem solving, innovation and issue resolution
-Superior interpersonal skills and the ability to collaborate actively and proactively with others in a cross-functional team
-Ability to communicate effectively in writing, verbally and as a presenter
-Self-motivated and self-managed with a high degree of analytical ability and intellectual curiosity
-Strong attention to detail, and a commitment to delivering highly-polished web-based prototypes under tight time constraints
-Bachelors or Masters Degree in related field (Human Factors, Cognitive Psychology, Human-Computer Interaction or Experimental Psychology, with a specialty in computer software user interface design)

TO APPLY FOR THIS POSITION: send a word attachment of your resume to Melissa.Ngo@bcsinc.com


Sr. User Researcher, Usability, RCX
Amazon.com
Seattle, WA

Posted on: 14 August 2010

Job Description:

The Amazon.com Retail Customer Experience team is seeking an innovative and highly motivated user researcher to join our effort to raise the bar on user research at Amazon. This position will design and conduct research activities that inform concepts and design direction, and that ultimately improve the customer experience on Amazon.com. The ideal candidate will have a deep understanding of user research methods and best practices, along with a nimble, creative and pragmatic approach, and top-notch communication skills.

This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality outputs. This position will work on overlapping projects, so strong organizational skills with the ability to multi-task are critical. Amazon is a fast-paced and exciting environment. The ideal candidate will be comfortable with some ambiguity and will be able to thrive in a resource constrained environment.

Additional responsibilities

Qualifications:

Required

Strongly preferred

Full Time

Permanent

How to Apply: http://us-amazon.icims.com/jobs/116924/login?&sn=UPAssoc


User Experience Designer/ Information Architect
ICF International
Bethesda, MD

Posted on: 06 August 2010

ICF International (NASDAQ:ICFI) partners with government and commercial clients to deliver professional services and technology solutions in the energy and climate change; environment and infrastructure; health, human services, and social programs; and homeland security and defense markets. The firm combines passion for its work with industry expertise and innovative analytics to produce compelling results throughout the entire program life cycle, from research and analysis through implementation and improvement. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions. More than 3,500 employees serve these clients worldwide. ICF's Web site is www.icfi.com.

Job Description:

The Health Informatics & Technology Solutions Division (HITS) is currently seeking a User Experience Designer / Information Architect in Bethesda, MD.

Key Responsibilities:

Basic Qualifications: 

Preferred Skills/Experience:

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce.

ICF International is an Equal Opportunity and Affirmative Action Employer - M/F/D/V.

For a listing of other career opportunities at ICF, please visit our Career Center at www.icfi.com/careers/.


User Experience Manager
NaviNet
Cambridge, MA

Posted on: 06 August 2010

About NaviNet (www.NaviNet.net):

As America’s largest real-time healthcare communications network, it is NaviNet’s mission to advance the efficiency and quality of care by delivering health plans, providers, patients and partners the advanced solutions, services and expertise needed to streamline business processes and drive industry-leading innovation.

About Our Product:

NaviNet provides web access to a wide array of custom healthcare transactions.  Our solution is used by over 800,000+ healthcare providers across the country.  The web site provides efficiencies and cost-savings to both our health plan customers and the offices that use our product by converting paper and telephone-based workflows to electronic workflows that are accessed easily within a browser.  In addition, NaviNet provides a number of value-add transactions with other healthcare software applications, such as care management, revenue cycle, and clinical systems.  NaviNet features encompass a spectrum – from those that are jointly developed with our customers and partners, to those that are a common part of the NaviNet offering and are developed entirely by our staff.  We maintain an extremely high level of customer and end user satisfaction by taking great means to ensure that our product meets our end users needs and truly makes the provider office more efficient.  Whether working closely with a customer to deliver a custom workflow, or with internal staff to deliver a value-add feature, you will be expected to provide a high quality product.

Position Purpose:

We are seeking a passionate User Experience Manager to join the Product Management Team. This individual will be accountable for ensuring our technology solutions provide a best-in-class user experience within NaviNet’s two-sided network model. The right candidate will be able to play a versatile role in both the strategic expansion of the User Experience program and making tactical, daily decisions and recommendations that affect individual implementations.

Responsibilities:

Requirements:

To Apply for this Opportunity:


User Experience Designer
Lime Company
New York, NY

Posted on: 06 August 2010

Lime Company seeks an experienced USER EXPERIENCE DESIGNER for its upcoming music service. Lime Company is currently developing a revolutionary new music service that will feature a desktop media player, mobile applications, and a web-based music experience for downloading and streaming.   Launching in late 2010, it will create an unmatchable experience for digital music consumers.

The User Experience Designer will follow a user-centered design process, understanding real users – their goals, aptitudes, experiences, needs, and motivations. In this role you will approach design from a user-perspective and balance users' needs alongside business goals and technical capabilities. You will be working closely with product managers, software developers and web designers to determine necessary features and drive the design of products. The ideal candidate will have experience conducting user research, extracting requirements, designing an interaction framework, iterating on your framework, and presenting your ideas to development and management.

Responsibilities

Requirements

To Apply: www.limecompany.com/jobs

About Lime Company

Lime Company delivers meaningful digital media experiences to consumers through products that make the digital world fun to explore.

In 1999 we created LimeWire, a peer-to-peer file-sharing program, that now more than 50 million people trust to discover new things.  In 2008, we launched LimeWire Store, offering high-quality, DRM-free MP3 downloads for purchase.  LimeWire Store’s digital music catalog includes over 4 million recordings by top independent artists.

Now we’re excited to be developing a new product — a revolutionary service that will offer music fans boundless accessibility, portability, and compatibility.

Lime Company is run by a team of fun, smart people in New York City. We care deeply about creating the kinds of products and experiences that allow people to explore, share, and discover in the evolving digital landscape.

You can find out more about our team and open positions here: www.LimeCompany.com.


Senior User Experience Researcher
White Pages
Seattle, WA

Posted on: 06 August 2010

WhitePages is having an amazing year, and even with new products like our proprietary business search engine and www.dealpop.com already under our belt, we’ve still got more to do!  As we continue to increase our product offerings and improve our current ones, we’re also looking to expand and transform the way we interact with our user base and therefore are adding our first ever User Experience Researcher to our UX team!

This is a highly visible position within WhitePages calling for a passion to help drive business decisions through the research that you own.  You will work collaboratively with cross-functional business groups, and with a Director of Product Design who reports directly to the CEO, you will have amazing support from the top down to define what our usability research initiatives will be.  With over 30 million visitors each month, WhitePages is a top 50 website, and we’re ready to bring usability to a new level!

If you are ready to take charge of UX Research initiatives and define the methods we need to get the answers we need for ongoing success, then we’d like to talk to you!  Submit your resume today for consideration.

Responsibilities

Requirements

Join the WhitePages Team

As the largest and most trusted online directory, WhitePages offers a suite of free mobile and Internet services that makes it easy for people to find and immediately connect with anyone in the US. Only WhitePages offers one-click access to more than 200 million adults and powers more than 2 billion searches on over 1,300 partner sites including Verizon, AOL, United States Postal Service, and MSN. For more information, please visit, HTTP:// www.whitepages.comhttp://www.whitepages.ca or check out the WhitePages blog at blog.whitepages.com.

We are an equal opportunity employer.


Interaction Designer
White Pages
Seattle, WA

Posted on: 06 August 2010

Are you passionate about creating unique user experiences that leave people wanting nothing more from the product they are interacting with?  Do you get excited about taking a raw idea and polishing it to perfection by translating it to a clean, innovative UI?  Do you love to take an abstract user problem, define it, and then design an impressive solution that brings people back to your product time and again?  The user experience team at WhitePages is, too, and we’re looking to add more talent to our group!

We are a close knit, collaborative team that will total five designers and we support six independent business lines.  WhitePages is a top 50 website, and we’ve been profitable since our company’s incorporation ten years ago, yet we feel like a start up in how fast we move and with the number of new products that we’re developing.  To be successful in our group you should have experience working with brand new product initiatives, as well as maintaining and improving existing product designs (preferably consumer facing web products); enjoy balancing multiple projects and having ownership of specific deliverables across one or more products simultaneously; and have proven experience helping to make meaningful change to user experiences early in the design process.  Our team gets involved cross functionally with development and product management early in the game, and our decisions get a lot of visibility and make significant impact into the direction the product will take.  Our Director reports directly to the CEO, so also enjoy support from the top down in our ability to design successful experiences.  If our team sounds like one that you would like to be part of, we’d like to talk to you! 

Responsibilities

Requirements


Join the WhitePages Team

As the largest and most trusted online directory, WhitePages offers a suite of free mobile and Internet services that makes it easy for people to find and immediately connect with anyone in the US. Only WhitePages offers one-click access to more than 200 million adults and powers more than 2 billion searches on over 1,300 partner sites including Verizon, AOL, United States Postal Service, and MSN. For more information, please visit, HTTP:// www.whitepages.comhttp://www.whitepages.ca or check out the WhitePages blog at blog.whitepages.com.

We are an equal opportunity employer.


Qualitative Usability Research Analyst
USAA
San Antonio, TX

Posted on: 06 August 2010

Share our pride. Join our mission.

As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #2 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

We are currently seeking a talented Qualitative/Usability Research Analyst for our San Antonio, TX facility.

As a  Qualitative /Usability Research Analyst you will provide comprehensive customer experience research skills for executives, process owners, project sponsors, and other strategists across USAA. Manages multiple projects of intermediate-to-complex levels of difficulty.

 JOB DUTIES:

Minimum Requirements:

Preferred:

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is  available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity/Affirmative Action Employer.

https://www.usaa.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=9769&CurrentPage=1


User Experience Architect
The Wall Street Journal
New York, NY

Posted on: 05 August 2010

Dow Jones, a News Corporation company, is a leader in news and business information world-wide. From 58 countries, in a dozen languages and through newswires, Web sites, newspapers, newsletters, magazines, radio and television, we inform and inspire audiences with authoritative, differentiated and trusted content. We are The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch, SmartMoney and other specialized news and information products. We inform the discussions and decisions of the world and develop technology to transform information into insight
  
The Wall Street Journal is looking for an User Experience Architect to provide project support within the online Product Design and User Experience team. In this position you will be collaborating with and working alongside business stakeholders, product owners, and front-end developers to define the user experience of WSJ.com

Responsibilities Include:

Qualifications:

Technical Skills:

Please provide samples with your application. To apply click here and search for User Experience Architect.

 

 

Usability Professionals' Association
promoting usability concepts and techniques worldwide

Job Bank and information about how to post a job: http://www.usabilityprofessionals.org/usability_resources/jobs/
Phone + 1630.980.4997       Email office@usabilityprofessionals.org