February 2007 Job Posts
Job Description
Title: User Interaction Designer /Human Factors
Specific Requirements
Responsibilities:
* Translate business requirements and user task flows into creative, highly usable web-based interfaces for a large healthcare IT solution.
* Analyze user goals and workflows.
* Create wireframes and prototypes to communicate design options.
* Write user interface specifications.
* Contribute to product line UI style guide.
* Plan and run usability tests to inform design decisions.
General Requirements:
* Outstanding interaction design skills with a strong sense of visual design.
* Expert in user-centered design techniques and UI design concepts and standards.
* Experience with Photoshop as well as other design and prototyping tools.
* Excellent communication, collaboration, and problem-solving skills.
* Ability to work independently and as part of small, fast-moving teams.
* Experience in healthcare a plus.
* Experience in an agile development environment a plus.
Education:
Bachelor’s degree in Cognitive Psychology, Human Factors, Interaction Design, or related field. Advanced degree a plus.
For Immediate Consideration, please send resume to:
Kelly Gage
Sourcing Specialist
SIEMENS Medical Solutions
Office phone: 610-219-7150
Examine all of Siemens Carrer Opportunities at www.usa.siemens.com/careers
Job Description
Marriott International, Inc. (www.marriott.com), a global leader in hospitality and named by Fortune Magazine as one of the “100 Best companies to work for in America”, has an immediate opportunity for an Senior User Researcher, eCommerce at its Corporate Headquarters in Bethesda, MD.
Expected Contributions
· Lead the analysis and synthesis of findings, facilitate team ownership of research recommendations.
· Facilitate knowledge sharing of key learnings among team members and to non-research audiences including stake holders, sponsors and business owners.
· Identify and communicate themes among research and connecting them to trends in the industry.
· Identify opportunities for new technologies for use in the research lab and processes to ensure consistent and successful testing
· Work with cross-functional teams to make specific and actionable recommendations based on research findings, business needs and technical limitations.
· Identify salient topics and write position papers on user –focused web, research, and industry trends.
Candidate Profile
· Ability to distill and communicate findings into themes, trends and models
· Ability to generate new methods, as needed, by building on solid baseline understanding of usability testing and research methods.
· Ability to facilitate and guide cross-functional team analysis sessions.
· Successfully prioritize and manage requests from multiple sources to best leverage own skills.
· Strong interpersonal, client, and team leadership skills; ability to help teams negotiate conflicting goals
· Applied modeling and diagramming ability.
· Expert application of usability testing and research methods and techniques.
· Applied use of story telling techniques in a business context.
· Has expert knowledge of User Research methods with extensive knowledge and experience with the following: Content Strategy, IA, Design, and Marketing.
Education and Experience
· Bachelor's/Masters degree in Anthropology, Sociology, Library Sciences, Human Factors Psychology, Instructional Design, Communications or related field (preferred) and 3+ years experience in related field.
· Mastery of user centered design principles and practices, demonstrated advocacy of these principles within projects and the practice/profession.
· Demonstrated experience with articulating the differences and value of qualitative and quantitative research methods among project teams.
· Ability to suggest and contribute meaningful content to processes and systems created with the practice
· Expertise in the Internet field, developing large-scale transactional sites from the user perspective.
Software skills
· Expert practical and instructional knowledge of layout and modeling tools such as Adobe Illustrator, InDesign, Adobe Acrobat and all Office Suite software (Word, Power Point, etc.)
· Experience with rapid prototype tools such as Dream Weaver, Visio, Photoshop
Marriott offers competitive salaries and excellent benefits. For immediate consideration, please go to Marriott’s resume posting site at http://jobs.marriott.com and post your resume on our site. Please include the following ad code on your resume and in the field requested on our site to be considered for this job: IMON/LOD/7617BR
EOE M/F/V/D
Job Description
Company: PayPal
URL: http://www.paypal.com
Location: San Jose, CA
Position Title: User Experience Researcher
Duration: Full Time
About PayPal:
PayPal has quickly become a global leader in online payment solutions with over 100 million account members worldwide. Available in over 45 countries around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.
PayPal has received over 20 awards for technical excellence from the Internet industry and the business community at large - most recently the 2005 Webby People’s Voice Award for Best Finance Services Site.
PayPal lets any business or consumer with an email address securely, conveniently and cost-effectively send and receive payments online. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution
Job Description:
Usability Engineer
The qualified candidate will be responsible for leading user research initiatives in support of product development. This person will work closely with marketing and product groups to define study requirements and plan and oversee specific research initiatives. The successful candidate should be able to handle multiple concurrent projects while still managing tight deadlines. Excellent communication skills are a must. Compensation is commensurate with experience.
Roles & Responsibilities:
• Using appropriate user centered design methods, conduct research throughout the iterative design process
• Plan, design and conduct usability evaluations including heuristic evaluations, card sorts, competitive analyses, cognitive walkthroughs, 1:1 discount usability sessions, field studies, focus groups, etc.
• Analyze and interpret data, compile professional reports and present findings to cross functional teams
• Create personas, profiles, and usage scenarios based on research results
• Keep abreast of current usability developments and new methodologies
• Must be able to manage vendor relationships (e.g., recruiters, outsourcing research to outside firms)
Job Requirements:
• 3-5 years of solid industry experience conducting all forms of informal and formal usability research methodologies
• Advanced degree in Experimental Psychology, Cognitive Psychology, Human Factors, Human Computer Interaction, or other related discipline with a solid foundation in research-based design using both quantitative and qualitative methods
• Solid, demonstrated experience conducting usability research for large scale websites or web-based applications
• Experience writing appropriate discussion guides, screeners, test protocols, etc.
• Must be able to work independently and drive towards deadlines
“Nice to Have” Skills:
• Experience with online/remote usability tools (Netraker, Vividence, etc.)
• Experience with appropriate video capture and editing applications and running a research lab
• Experience with usability of financial-based systems a plus
• Experience performing research on large scale, international websites
• Experience building recruiting databases a plus
• Ability to rapidly prototype designs in HTML
Education:
Masters Degree or Equivalent
Interested parties should send a resume to Kelly Nakata (knakata@paypal.com) for further details. Please reference "UE Researcher - UPA" in the subject line.
Job Description
Company: PayPal
URL: http://www.paypal.com
Location: San Jose, CA OR Phoenix, AZ
Position Title: User Interface Designer
Duration: Full Time
About PayPal User Interface Design & User Research:
Do you have a creative eye for design? Do you often ponder what makes people do the things they do? If so, then we have a position for you! The design and research group here at PayPal is comprised of a multi-cultural, multi-talented team of individuals whose skills range from conceptual design to contextual inquiries. We are a passionate bunch of highly skilled user experience specialists – our focus is driving the goals of the business, by defining and creatively addressing the needs of our users. You could be one of us!
The qualified design candidate will work both independently and alongside other design team members to shape the future of online payments. Excellent written and verbal communication skills are a must, along with solid visual presentation skills. In this role, the individual may need to travel to our San Jose headquarters, and it is essential for this person to work collaboratively across geographies. Compensation is commensurate with experience.
Roles & Responsibilities:
• Working closely with a cross-functional team to assess product requirements, the designer will create UI models, user task and interaction flows, screen designs, user-interface interaction details that promote ease of use and optimize the user experience for various online payment products
• The designer will organize these design details into a complete user interface design specification that will be used as a blueprint for development
• This person will work closely with user research team members to better understand the user, test the usability of features and conceptual designs
• Should have practical experience employing user centered design methods
• The designer should be self-motivated and be able to make logical decisions to ensure the overall success of the project by creating designs that seamlessly address customer and business concerns and objectives
• Keep abreast of current design tools, techniques and methodologies
Position Requirements:
• At least 3 years of solid industry experience designing GUI’s for websites and web applications
• Advanced degree in Human Computer Interaction, Design, or other related discipline
• Must possess a solid working experience with appropriate design tools including Photoshop, Illustrator, Visio, etc.
• Should have experience with international and localization design considerations
• Strong communication, analytical and interpersonal skills working within cross-functional teams a must
• Portfolio required
“Nice to Have” Skills:
• Experience designing payment solutions for consumers and businesses
• Working knowledge of visual design and typography principles
• Ability to create personas, profiles, and usage scenarios based
• Ability to rapidly prototype designs in hand-coded HTML
About PayPal:
PayPal lets any business or consumer with an email address securely, conveniently and cost-effectively send and receive payments online. PayPal has quickly become a global leader in online payment solutions with over 133 million accounts (including buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses) in over 100 markets worldwide.
The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. PayPal has a local presence in 13 markets outside the U.S. including the UK, Canada, Australia, Austria, Belgium, France, Germany, Italy, Spain, Ireland, the Netherlands, Switzerland and China.
Interested parties should send a resume to Kelly Nakata (knakata@paypal.com) for more details. Please include "UI Designer - UPA" in the subject line.
Job Description
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Job Description
KOHL Group Job Description KR022107_HFE
Job Title: User Interaction Designer, User Experience Designer
Arrangement: Contract Position – 3 to 6 month estimated initial term, ongoing. Work is full-time, onsite, during assignment period.
Experience Level: At least 3 years professional human factors/user interaction design experience and advanced degree in related field.
Domain: High-end enterprise telecommunications systems – large business office environment and call center IP Telephone Systems.
Location: Holmdel, New Jersey
Start date: On or about March 1, 2007
We seek an experienced, talented user experience designer who is concerned with the entire user experience, including the physical look-and-feel of the products as well as the software-generated displays that serve as the user interfaces on advanced telephone systems used in medium to large business office environments and call centers. As a UE designer you will be working closely with product managers, hardware and software engineers, hardware designers, product verification engineers, and user documentation technical writers. This work involves taking the lead role on user-interaction design and evaluation and requires:
- Developing conceptual models of theend-to-end business-communication user experience
- Designing and prototyping usable interfaces that accurately translate the vision and requirements of the product
- Providing requirements for physical interactions such as button layout and responsiveness, physical aesthetics, and screen and LED luminosity
- Creating high-level and detailed user interaction flows based on market requirements, representing key components in storyboards, functional diagrams, design guidelines, wireframes and screen and physical layout mock-ups
- Planning and analyzing usability studies
- Modifying user-interactions design,in a manner that is responsive to customer feedback and internal modification requests
- Ensuring the quality and integrity of the design throughout the development cycle
- Being an advocate for the user.
The successful candidate will be able to translate market and systems engineering requirements documents into user interaction designs, as well as to work closely with developers in an Agile workflow environment. Your team members may be down the hall or half-way around the world, so strongorganizational, communication and visualization skills are essential.
Desired qualifications:
- Available for Full-time position
- At least 3 years of Human factors or user-interaction design experience
- Passionate interest in how people interact with both hardware and software, and how software and hardware innovations can interact to produce great user experiences
- Ability to quickly comprehend key user-interaction issues and to be responsible for product user-interaction design
- Good communication skills is a must
- Experience working with a global team ofproduct managers, developers, system engineers and product verification specialists
- Advanced degree in Human Factors, User Interaction Design, Cognitive Psychology or related fields is a plus
- Facility with Visio and graphic software such as Adobe Creative Suite is a plus
- Telecommunications experience is a big plus, but not required
If you are qualified and interested, please email your resume in MSWord for Windows format to JPGLEASON@KOHLGROUP.COM and include a brief note mapping your skills and experiences to the requirements of this job description. THANK YOU!
Job Description
User Experience Project Manager and Researcher – Job Description
Tec-Ed seeks a User Experience Project Manager and Researcher to work out of our Ann Arbor, Michigan, headquarters.
Responsibilities:
* Learn, understand, and respond to client needs for user data and improved user experience
* Develop and execute user research plans for client companies
* Manage user research and interaction design projects implemented by other Tec-Ed employees, meeting schedule and budget commitments
* Conduct user research projects with a wide variety of methodologies: contextual inquiry, ethnographic interviews, usability testing, focus groups, participatory design, and more
* Analyze data and report results—independently and collaboratively with other Tec-Ed consultants and with clients
* Build and maintain successful ongoing relationships with client companies
* Contribute to Tec-Ed’s planning and decision-making for future business and services
Qualifications:
* Over 5 years of user research experience in a commercial/industry setting
* Over 5 years of project management experience
* Bachelor’s degree required, advanced degree in a relevant field is a plus
* Experience working in cross-functional teams and with various levels of management
* Successful “multi-tasker” who can work on several projects at once
* Excellent written and oral communication skills
* Excellent interpersonal and time management skills
* Ability to travel to client sites outside Southeastern Michigan occasionally
* Up to date on research and professional practices in the field
* Commitment to quality work on demanding projects
Next Steps:
Send your resume and salary requirements to Laurie Kantner (laurie@teced.com) Before we schedule an interview, we’ll need to see work samples (of course you may “anonymize” them by removing all names and actual data); but please don’t include lengthy samples with your resume.
Tec-Ed Company Description
For nearly 40 years, Tec-Ed has worked with companies to design successful, usable products, websites, systems, and services. Years of collaboration with Fortune 500 companies, international organizations, other usability experts, and local businesses means rich knowledge, expert methodology, and a deep understanding of the user experience.
A core group of 15 specialists—user researchers, information architects, interaction designers, project managers, participant recruiters, and support staff—has been with Tec-Ed for more than a decade. Together, this award-winning team offers more than 100 years of experience in many industries. Tec-Ed provides expertise in:
* User-centered design
* Ethnographic and contextual interviewing techniques
* Usability research and evaluation, including laboratory, field, and remote testing
* Participatory design and focus group moderation
* Information architecture and interaction design
* Content development
* Project management
All Tec-Ed projects are performed by multidisciplinary teams to support the broadest possible skill set, ensure consistent quality, and streamline processes. This approach promotes continuity in an ongoing consulting relationship.
Job Description
Job Title: Sales Account Manager
Category: Sales
Status: Full Time, Permanent
Location: Anywhere, United States or Canada
Description:
VKI Studios, a leading Internet marketing, usability and analytics firm is currently seeking a motivated sales person.
The successful candidate will be responsible for prospecting and closing deals with companies that need SEO, PPC, Usability and/or Analytics.You will also work collaboratively and effectively with all levels of staff including internal senior management, staff and brand partners.
Key Responsibilities:
Experience:
Qualified Candidates will have:
Contact:
John Hossack
VP Business Development
Job Description
Customer Experience Designer
Insight Enterprises, Inc. is a leading business-to-business IT provider that offers over 200,000 brand name products from manufacturers such as HP, IBM, Intel, Cisco, and Microsoft. We also provide customers with comprehensive IT services from custom configuration to system support and more.
Position Summary:
The customer experience design role identifies how eCommerce customers consume content and complex business transactions in an interactive medium and translates that behavior into a consistent usable structure for a web site. Designer will use the six elements of customer experience design: brand, cognitive, editorial, structural, technical and visual, to govern the interaction of text, images, sound, structure and movement. The role requires the designer to design and construct taxonomies, information architecture, user interfaces, and web pages for ecommerce web applications. Designer will work closely with various technical and business groups to ensure functional and display requirements are met as well as participate in customer interviews to gain a better understanding of end-user needs. The designer must be familiar with standard design and usability concepts such as composition, color, typography, customer prototypes, consistency, affordability, relevancy, and idioms. He/She will also be familiar with editorial and persuasive copy writing techniques and concepts. This position requires a high degree of creativity and latitude. Works under general supervision; reports to a manager.
Detailed Duties and Responsibilities:
Qualifications:
If you are interested in applying for this INSIGHT employment opportunity, visit our website at http://www.insight.com/careers to view all of Insight's openings and company information. Please reference the position title for which you are applying in the subject line of your email.
Insight is an equal opportunity employer and values diversity in its workforce. Insight is also a drug-free workplace and, where allowed by law, conditions offers of employment on satisfactory completion of drug screening. Insight does not accept resumes from headhunters and search firms which do not have a signed fee agreement with Insight and will not pay a referral fee for resumes from unapproved firms.
Equal Opportunity Employer M/F/D/V
NOTE: This Position Closes on March 12, 2007 at 5:00 p.m. EST
Job Description
USABILITY ANALYST GR000561
Established in 1989 by the Florida Legislature, the College Center for Library Automation (CCLA) operates Florida's Library Information Network for Community Colleges (LINCC) and the Web-based library information portal, LINCCWeb, from its headquarters in Tallahassee, Florida. As CCLA's presence in the library information marketplace continues to grow, we seek an experienced Usability Analyst who will play a major role in increasing user-center design and usability competencies at CCLA.
Responsibilities:
· Advocate for a culture of user-centered design throughout the organization
· Participation in product design process
· Create usability test plans
· Develop and administer usability tests
· Promote usability standards and protocols throughout the organization
· Champion changes and enhancements that have a direct, positive impact on the user experience.
· Assists with quality assurance testing
Qualifications:
· Bachelor’s Degree from an accredited college or university with course work in Human Factors, Human-Computer Interaction, Computer Science, Behavioral Science, Cognitive Psychology, Information Design, and/or Information Studies
· Two years of relevant work experience in usability testing and user centered design processes; or an equivalent combination of education and experience.
· Two years applying these skills to the design and development of enterprise web applications, which may be concurrent with other experience required.
· Or an equivalent combination of education and experience.
Minimum starting salary $60,000 annually, commensurate with training and experience. An excellent fringe benefits package is offered to the successful candidate.
Application deadline 3/12/07 at 5 P.M. Please note that a Tallahassee Community College (TCC) employment application must be submitted. The application and a complete position descriptionare available here.
If an accommodation is needed to participate in the application/selection process, please notify Human Resources; (850) 201-8510, TDD 201-8491 or FL Relay 711; fax 201-8489. Obtain and submit a mandatory Tallahassee Community College (TCC) employment application to Human Resources, TCC, 444 Appleyard Dr., Tallahassee, FL 32304-2895; visit the College’s website at www.tcc.fl.edu or email humres@tcc.fl.edu for position details and employment application.
*** An Equal Opportunity/Affirmative Action Employer ***
Job Description
As part of the Customer Experience/User Interface team, the Information Architect (IA) is responsible for collaborating with User Interface Design, Usability Testing, Product Managers and Product Development teams to create and maintain page/site architecture, logic flow diagrams, page flow diagrams, wireframes and supporting specifications. Will draw upon expert knowledge of Interaction Design / Human Factors Engineering (HFE) / User-Centered Design (UCD).
Open to candidates outside of the Dallas/Ft. Worth Area. Must be willing to relocate to DFW.
ACCOUNTABILITIES/DUTIES
* Work closely with Product Marketing and Product Development to develop the user interface for new site features and enhancements that meet business objectives
* Create prototypes and requirement/specification documents, navigational structures and labeling systems
* Develop personas, use case scenarios, flow diagrams, site maps, wireframes and functional specifications
* Work with the visual design team to translate wireframes into prototypes and complete visual mockups
* Provide input for user research and usability test plans
* Work with the Product Development to help manage the transition from designs into functioning products through development, testing, and launch
* Mentor and share knowledge within team and across teams company-wide
QUALIFICATIONS
ACADEMIC:
Bachelor's degree required in graphic design, library sciences, interaction design, design planning, literature, communications, cognitive psychology or human-centered design preferred.
GENERAL SKILLS:
* Ability to collaborate visually and facilitate the visual representation of concepts
* Solid command of User Experience offerings across research and design
* Knowledge of user behavior and site technical organization and operations
* Strong sense of process and the ability to innovate on process tools and conventions
* Ability to work collaboratively on multi-disciplinary teams
* Experience in working on multiple projects
* Excellent verbal and written skills
WORK EXPERIENCE:
4+ years combined experience in Information Architecture, Interaction Design, Human Factors Engineering, Cognitive Science, and usability testing in the development of web sites and/or web-based applications.
To Apply:
Job Description
978.461.0250 x 205
Chicago¦Boston¦Raleigh
Manager - User Research
Insight Product Development, an established, creative, energetic product development firm, is looking for a talented and innovative research manager for our Greater Boston, MA office. Candidates must have at least 8 years experience in a product development environment and experience at managing clients, research teams, projects, aggressive schedules and budgets. A bachelor's degree is required. A master’s or PhD degree is beneficial.
Specifically, we are looking for an individual who would be able to:
- Lead our user research efforts out of our Boston office
- Work closely with the research team members in the Chicago and Raleigh offices
- Create innovative ways of collecting user data and discovering new product opportunities
- Work with clients and team members to inspire, and communicate processes, needs, and expectations
- Contribute to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, web, market literature, etc.)
- Interpret user insights and integrate the results as new product recommendations
- Define and contribute to the development of product interfaces and interactions
- Work with users and designers to evaluate concepts and existing products on the market for improvement opportunities
Qualifications:
- 8+ years of professional experience in user research and/or product development
- Experience with generative and evaluative methods
- Medical product development experience is beneficial
- A background in ethnography or cognitive science is helpful
- Excellent writing and presentation abilities
- Strong, collaborative, interpersonal work style
- Extensive study and experience in methodologies for uncovering user needs and product opportunities
- Knowledge of drawing or layout programs such as Adobe Illustrator and InDesign
- Familiarity in database programs and other data manipulation programs, and capacity to shape and analyze statistical studies a plus
- Experience in program and client management
- Familiarity with business development processes a plus
Insight Product Development (www.insightpd.com), founded in 1988, provides outsourced product development to clients in the medical, commercial, consumer and telecommunications markets. With offices in Chicago, Boston and Raleigh, and 90+ professionals on staff, Insight is one of the largest product development firms in the United States. Insight Product Development offers clients five core competencies: user research, interface development, industrial design, engineering and prototyping. Insight develops innovative, user-focused, manufacturable products that have produced a record of success for Insight's clients in the marketplace.
Job Description
4833 White Bear Parkway, St. Paul, MN 55110 |
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Position |
Usability Analyst II |
Exempt |
Yes X No |
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Department |
Controls Product Engineering |
Dept. No. |
3197 |
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Location |
St. Paul |
Date Posted |
January 22, 2007 |
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Division |
ICS Product Marketing & Support |
Reports to |
Product Engineering Manager |
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Normal Hours |
8:00 AM – 5:00 PM / 40 Hours |
Reason for opening |
Replacement |
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This is a key role in the Controls Product Engineering Team. This role provides leadership on user-centered design methodologies and UI standards to ensure that our products meet user requirements.
Job Description
Senior level UCD Consultant, Anthro-Tech Inc.
Job title: User-Centered Design Consultant
Location: Western Washington
Terms: Contract, Part-time, or Full-time
Competitive compensation and benefits
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About Anthro-Tech Inc.
Anthro-Tech specializes in user-centered design, user experience research and training. Our customized and collaborative approach integrates organization's questions with the data needed to make informed design and business decisions. As consultants, coaches and mentors we strive to empower teams and leave behind our user-centered design skills. We measure our success not just by improving user experiences but by helping organizations make long-term changes in development philosophies, processes and ways of thinking about communication products. Based in the Pacific Northwest, Anthro-Tech is led by Principal Consultant Suzanne Boyd and Senior Associate Emma Rose.
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About this position
Anthro-Tech is looking for a dynamic team-member to work closely with government agencies, non-profit organizations and private companies to help them bring usability and user-centered design into their processes. You’ll be collaborating with business, communications, development and design teams to create highly useful and usable products and interactions.
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As a senior level consultant, you will be expected to deliver a high level of attention to several clients simultaneously. In any week, you may have a variety of responsibilities that could include the following sample activities:
•Meeting with a new client in Bellevue who is just starting a project to strategize and plan deliverables
•Facilitating a usability study in a research lab in Seattle
•Editing and providing feedback to a client on a draft project report
•Presenting the results of a project to a group of executive stakeholders in Olympia
•Teaching a workshop on usability testing in Seattle
•Meeting with or joining a conference call with other Anthro-Tech consultants to strategize on several projects
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Skills
Excellent collaboration, communication and listening skills are critical as are proficiencies in various user-centered design and user research techniques. You’ll lead teams through all phases of the UCD process, including requirements analysis, user research, iterative prototyping and testing for web sites, web applications, software and other communication products.
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Responsibilities
•Conduct requirements analysis with clients and stakeholders to understand and document business goals
•Conduct, synthesize and report user research from both qualitative and quantitative sources
•Create and collaborate on conceptual user interface designs including information architecture, and low through high fidelity prototypes
•Conduct usability evaluations of products and designs
•Advocate for user needs and goals throughout the design process
•Teach and train user-centered design methods and practices through one-on-one mentoring, presentations, interactive workshops, and formal classroom training.
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Scheduling & travel
•Regional travel approximately 1 to 3 days a week. During these days you’ll work on site with clients. During other days you’ll be able to work from home and collaborate with Anthro-Tech staff and client team members virtually.
•Flexible schedule and working hours however, reliability and dedication are key.
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Qualifications
Candidates should possess:
•Significant professional experience in user-centered design and user experience research.
•The empathy and sophistication to view problems and issues through different lenses.
•A Masters degree in Technical Communication, Human Computer Interaction or related discipline from a major accredited college or university OR compelling work experiences
•Proficiency in a variety of user research techniques such as server and search log analysis, surveys, contextual inquiry, interviews, stakeholder assessments and persona and scenario development
•Direct experience in a variety of evaluation techniques such as usability testing, cognitive walkthroughs, and heuristic evaluations
•Excellent communication and listening skills – write, speak and present information effectively, persuasively and confidently in a variety of communication settings
•A desire to work collaboratively in teams and ability to meld your expertise with that of other team members
•A deep understanding of and commitment to user-centered design principles & methods
•Strong project management and coordination skills with the ability to handle multiple projects simultaneously
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Applications must include the following:
•Cover letter stating your background, career objectives, salary requirements and reason for interest in working with Anthro-Tech.
•Resume
•Three case studies of UCD projects you’ve worked on with a description of your role in the projects and how you measured their success.
Interested?
Please reference the “UCD Consultant Position” in your correspondence, and direct inquiries to:
Please, no phone calls or agencies. Thank you for your interest.
Job Description
COMPANY NAME: AnswerLab
COMPANY URL: www.answerlab.com
JOB LOCATION: San Francisco
JOB TITLE: Senior Consultant / Consulting Manager, Online User Research and Usability
JOB DURATION: Full Time Employee
JOB DESCRIPTION:
AnswerLab is looking for a top-notch Senior Consultant / Consulting Manager to play a key role in driving the success of our clients’ online businesses. This role should interest you if you:
* Like to exercise both the analytical and creative sides of your mind
* Derive job satisfaction by doing high quality work and from being considered a trusted advisor
* Are interested in contributing to the growth a small company
AnswerLab is a growing consulting company that assists clients in measuring and improving the experience of their online customers. Our clients include industry-leaders such as Yahoo!, eBay, General Motors, Nissan, Intuit, Turner Broadcasting and Autodesk. Example research methods include online customer experience evaluations, one-on-one usability sessions and online surveys. Our mission is to be the most trusted source for research on the experience of online customers. We are passionate about providing top-notch service to clients and providing a fun, rewarding work environment for our consultants.
The qualified candidate will be responsible for:
* Working with clients to understand business needs, craft solutions and write proposals
* Directly run and deliver projects for clients
* Oversee projects run by other consultants
The successful candidate should be able to handle multiple concurrent projects while managing tight deadlines. The Senior Consultant / Consulting Manager will build trust with clients by:
* Responding quickly to client requests
* Understanding the client business issues that are driving the need for research
* Helping to define and creatively address client needs
* Providing the most appropriate research methods and tools to meet each need
* Conducting a detailed analysis of study data
* Providing clients with high-quality, accurate information and business insights derived from customer input
You will also manage vendors who provide important contributions to our projects (such as software, panelists and facilities).
We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business. The ideal candidate will likely meet many or most of the criteria listed below.
* Experience with:
o Developing solutions, discussing options and writing proposals for clients
o Leading consulting engagements with clients
o Conducting quantitative and qualitative usability research and/or market research studies, particularly on large scale websites or web-based applications.
o Data analysis. Experience in conducting analysis using Excel, SPSS or other analytics tools.
o Designing and writing discussion guides, screeners, test protocols, and questionnaires.
o Moderating one-on-one usability sessions and conducting other types of usability studies.
o Using online/remote usability tools and survey software
o Conducting presentations with senior-level business managers and executives
o Working with the Internet
* Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems.
* College degree and preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human Computer Interaction, or other related discipline with a solid foundation in research-based design using both quantitative and qualitative methods.
* Consulting experience – either in research specifically or with a management consulting firm that uses analytical data to support conclusions
* Ability to engage with business and research managers in Fortune 1000 companies.
* Excellent communication skills and the ability to facilitate discussions.
* Presentation skills, including building PowerPoint presentations and presenting results and recommendations to clients.
* Strong initiative and drive to succeed
Why consider working at AnswerLab?
* As a small, growing company we offer you the opportunity to make significant contributions to the success, direction and growth of the company.
* As our company grows you’ll have the opportunity to wear many hats.
* You’ll have the opportunity to work with Fortune 1000 companies on a variety of interesting projects.
* We offer a competitive compensation package, commensurate with your level of experience. You will earn bonuses based upon client satisfaction and the overall success of the company.
* Location! We are located at 161 Natoma Street in San Francisco (a block from Mission and 2nd Street). We are two blocks from the Montgomery Street BART, and walking distance to countless restaurants and coffee shops. The Metreon is nearby as is SFMOMA and other museums.
This is a full-time position, but if you are a contractor with similar skills we’d like to talk to you as well!
Learn more about AnswerLab at: www.answerlab.com
Interested? We’d like to hear from you.
CONTACT INFORMATION:
Job Description
MISI Company (www.misicompany.com), an NTT Data group company, provides usability/design services, web application and infrastructure project solutions, and staff augmentation services to leading companies in the Pharmaceutical, Financial, and Public sectors. With offices in New York City, Woodbridge, NJ, Philadelphia, PA, and Los Angeles, CA, our projected revenue for Fiscal Year 2007 is $60 million.
Overview:
We are currently seeking a Success Manager in our Woodbridge, NJ office for our Solutions and Usability/Design practices. This individual will foster client relationships as a technical advisor in the sales process and continuing through project delivery in order to enhance our presence and revenue at new and existing clients.
Responsibilities:
Technical Sales Support:
*Provide strategic technical sales support for qualified sales calls focusing on MISI’s Usability and Design and Web Application Project Solution offerings where applicable.
*Act as a communicator and facilitator between customers’ business culture and strategy of sale
*Serve as a trusted advisor/consultant to client
*Ensure client satisfaction and add-on business through successful delivery
*Assist in the professional development of sales staff by educating them on how to identify solutions opportunities
Delivery:
*Assume role as engagement/success manager during the project
*Assume the role of strategist for usability and design sales pitches and efforts
*Lead proposal work-combination of writing proposals and facilitating/coordinating other pieces of the proposal
*Develop pricing for proposals (with imput from the delivery team)
*Serve as integral part of the team which determines technical solution
Requirements:
Strong interpersonal, problem-solving and analytical skills, with the ability to sell solutions to senior management within a client organization
Strong written and oral communication and presentation skills (able to lead client meetings with senior personnel; able to create and deliver persuasive presentations, etc.)
Ability to identify additional revenue opportunities
Able to work effectively with partners to deliver an overall solution to the client
Minimum of five years of experience in a similar role in an IT consulting firm or management consulting firm.
Pharmaceutical industry experience and/or usability experience strongly preferred
For Information and for Immediate Consideration, contact:
Cheryl Friedman, PHR
Human Resources Director
MISI company
p: (212) 588-5495
f: (810) 592-1641
cfriedman@misicompany.com
Informed Usability | Innovative Solutions | Reliable Sourcing
www.misicompany.com
Job Description
POSITION TITLE: Senior Human Factors/Interaction Designer
THE CAREER OPPORTUNITY YOU'VE BEEN LOOKING FOR: |
Senior Human Factors/Interaction Designer is responsible for the user experience for a set of projects. This person has the technical responsibility for creating, developing and implementing the user interaction design on a project or a set of projects. Additionally, this person models the user-centered design process throughout the product development process. |
BRIEF OVERVIEW: |
This Human Factors/Interaction Designer will deliver new user experiences to Whirlpool’s family of home appliances. This person will work with inter-disciplinary teams, collaborate with brand studios and strategic partners to create user experiences that standout in the marketplace |
IN THIS POSITION YOU'LL HAVE THE OPPORTUNITY TO: |
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WHAT YOU NEED TO SUCCEED IN THIS POSITION: |
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WHIRLPOOL LEADERSHIP REQUIREMENTS AND QUALIFICATIONS: |
The position requires a focus on customer centered solutions offered under Whirlpool’s leading portfolio of brands. The successful candidate will pro-actively address consumers’ needs and act on them to create an emotional bond by recognizing consumers as individuals and working harder and smarter to deliver to their needs. The candidate must enjoy working closely with teams and value diversity within the workplace, focusing his/her energy on achieving business results with personal and professional leadership. |
For more information, please contact:
Becca Young Fisher
Technical Recruiter
(269) 923-7111
ryoung@aerotek.com
Job Description
Do you enjoy working in a team based, collaborative environment?
Is traveling to clients’ locations exciting and interesting for you?
Do you enjoy solving the puzzle and satisfying the client simultaneously?
Since 1992 our client has used their Contextual Design methodology to design innovative, customer-centered product concepts, product suites, communication, and learning environments; leading edge portals; and online business communities. They also provide strategic marketing characterizations regarding the potential impact of new and emerging technologies and deliver training services in their Contextual Design methodology.
Contextual Design, the full front-end, customer-centered design process requires team members to work on a wide variety of client projects, ranging from applications and hardware devices to websites and internal systems.
Our client is looking for Candidates who have a background in user research, human factors, usability, process design, technical writing, information architecture, or user experience and have been looking for a chance to work directly in the field with end users to design products or systems. Perhaps you are a product manager or project manager who wants to work in a small company environment and focus on designing products that are driven by actionable customer research.
This position is ideal for someone with 2-3 years of experience -– or recent grads with an advanced degree -- and who is looking to expand their horizons by performing in a fast-paced, consulting environment. Travel on a regular basis; often several times in a month is required.
This position is not just a user researcher; it is also a Work Practice Designer who participates in the full design process -- from requirements to interaction design. Work Practice Designers work as members of our cross-functional design team, participating in all phases of the Contextual Design process: field interviews with end users, data interpretation and work modeling, visioning, storyboarding, system design, and paper and proof-of-concept prototyping. They also serve as the project leader for the team, so being able to manage and track work schedules and deliverables is a must.
Work Practice Designers must be able to communicate ideas clearly and be willing to collaborate with others in producing an innovative and practical design that both improves the life or work of the end users and meets the business needs of our client. You should be familiar with emerging technologies and how these technologies can be exploited to transform work practices.
Requirements
• 2-3 years of applicable experience or the appropriate advanced degree
• Bachelor's or master's degree in ethnography, other social sciences, human-computer interaction,
industrial design, information architecture, or Interaction design. Product management or project
management experience with technology-based products or systems can be substituted.
• Willingness to travel on a regular basis, occasionally on short notice
• Proven track record of leading tasks and/or projects
• Demonstrated experience translating user research into design decisions
• Experience in working on small, collaborative teams
• Eagerness to learn the Contextual Design process and follow it
• Skill in communicating design ideas and presenting to clients
• Must work quickly under short deadlines, handle multiple tasks, and work in a highly collaborative, multi-
disciplinary team environment over extended periods of time while maintaining a positive attitude
• Strong interpersonal skills and ability to interact successfully with end users and clients
• Ability and interest to quickly grasp diverse, sometimes complicated domains without previously having
worked with them
• Special consideration will be given to candidates with any of the following: demonstrated writing skills,
experience with business process redesign, Six Sigma knowledge, industrial design experience
Please forward resumes to: steve.Anderton@gmail.com
Job Description
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