UPA Job Bank: March 2008
UPA Job Bank: March 2008
The Job Bank is a service of the Usability Professionals' Association, listing jobs for usablity and user experience professionals.
Posted on: 24 March 2008
Expedia, Inc. is one of the world’s leading travel services companies. With its portfolio of leading travel brands, Expedia, Inc. empowers business and leisure travelers with the tools and information they need to easily research, plan, book and experience travel.
About Expedia, Inc.: Expedia, Inc. is one of the world’s leading travel services companies. With its portfolio of leading travel brands, Expedia, Inc. empowers business and leisure travelers with the tools and information they need to easily research, plan, book and experience travel. The company also provides wholesale travel to offline retail travel agents. Expedia, Inc.’s main websites includes: Expedia.com®, Hotels.com™, Hotwire®, Expedia® Corporate Travel , Trip Advisor™, and Classic Custom Vacations®. Expedia, Inc. also operates international sites in Canada, United Kingdom, Germany, France, Italy, Netherlands and China through its investment in eLong™
The Information Architect will design and document site flow and architecture, content organization, navigation, and cross-linking strategies, as well as suggest page structure and/or prioritization of elements on a page based on experience observing users in testing situations and/or industry best practices.
• Based on established site business goals and audience needs and working collaboratively with content strategy, identify site content that is necessary to support both.
• Organize content logically to create exceptional site architecture usability and support business goals.
• Identify calls to action; devise architecture and cross-linking strategies to drive users along in their process and towards calls to action.
• Stay current on industry trends in information architecture, evaluate when and how it is appropriate to apply them to current and upcoming projects.
• Develop and maintain deliverables that document content organization, taxonomies, navigation systems, search systems, registration and purchasing processes, including, but not limited to: Site maps, Wireframes, Scenarios, Process Flows.
• Be familiar with and apply client business requirements and industry regulations to information architecture.
• Participate in the crafting of Usability tests and Customer Insight Research; prepare prototypes and attend test sessions.
• Apply goals of personas and findings from User Research and Usability Testing when designing information architecture.
• Must possess strong communication and presentation skills for both internal and client-facing presentations.
• Coordinate and collaborate with writers, designers, SEO experts and other SMEs to assess content, develop taxonomies, navigation schemas and page element prioritization.
• Familiarity with Usability Heuristics and how to apply them to Information Architectures.
• Critique site architectures on industry best practices and provide recommendations for improvement.
• Map out processes of complex interactive functionality including Web and Flash applications.
• Must possess familiarity with the possibilities and limitations of various technologies such as Flex, Ajax, Action Script, CMS, etc.
• Work with content management system templates.
• Familiar with card sorting, nomenclature testing and all modalities of user tests with the ability to apply learnings from them.
• Asses how client business goals translate into site goals.
• An understanding of templates and how they work to assist site consistency and usability as well as help with ongoing maintenance and production.
• Comprehend intricate database and systems integration needs and communicate those interactions via annotations.
• Minimum 2-5 years experience in e-commerce or content site design.
• Experience with the duties described.
• Strong understanding of the Information Architecture resources, research, best practices, experts etc. and the drive to remain current within this fast-evolving field.
• Knows Microsoft Visio, Office, Power Point, Excel, and Adobe Illustrator
• Experience leading the production of testing materials including prototypes (paper and clickable), and scripts as well as experience in translating results into design adjustments that address identified issues/needs.
• Familiarity with the differences in designing for Brand sites, CMS-driven sites, large scale sites, international considerations, accessibility considerations, meta data, search external and internal.
• Agency experience a plus.
• Knowledge of Axure or other dynamic prototyping software desired.
• Experience crafting personas and scenarios.
• Bachelor’s degree in Human Factors engineering, Information Architecture, Library Science, HCI, Experience Design, Graphic Design or related field.
Bellevue, Washington
APPLICATION PROCESS:
Please visit www.expediajobs.com and apply to job #6848
Posted on: 28 March 2008
Crispin Porter + Bogusky – winner of the Cannes Titanium Lion for Interactive Agency of The Year - is looking for talented, innovative Interaction Designers to join the team at our Boulder, CO headquarters. Candidates for this position must have a strong foundation in information architecture, a keen eye for design, and a deep desire to produce groundbreaking experiences for the web.
We seek outside-the-box thinkers who suck down new technologies like Kool-Aid, and live to make the web a more well-designed and interactive place to live and play. After all, you’ll be creating for leading brands, like Volkswagen, Nike, Domino’s, Coke Zero, Burger King, Microsoft, Sprite, and Geek Squad.
This is a unique invitation to collaborate with the creative minds behind simpsonizeme.com, subservientchicken.com, petmoustache.com, comeclean.com, MINI’s roofstudio.com, sublymonal.com, and vw.com.
What we offer you besides a great job: a competitive salary, excellent benefits (Health, dental, 401k, etc) and a very unique company culture.
Please send resumes and portfolios to aheinert@cpbgroup.com.
Posted on: 28 March 2008
KPMG LLP, the audit, tax and advisory firm (www.us.kpmg.com), is the U.S. member firm of KPMG International. KPMG International’s member firms have 123,000 professionals, including more than 7,100 partners, in 145 countries. We offer our clients industry insights and a multidisciplinary range of services. We are currently seeking an Intranet Content Manager, to join us in our Montvale, NJ office.
KPMG offers and supports flexible work arrangements as well as part-time schedules. We also offer a comprehensive compensation and benefits package.
Interested? We strongly encourage you to apply online at www.kpmgcareers.com and search for requisition 17607.
KPMG. A great place to build your career.
No phone calls or agencies please.
KPMG Affirmative Action, Equal Opportunity Employer, M/F/D/V. KPMG maintains a drug-free workplace.
© 2008 KPMG LLP, a U.S. limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Posted on: 28 March 2008
KPMG LLP, the audit, tax and advisory firm (www.us.kpmg.com), is the U.S. member firm of KPMG International. KPMG International’s member firms have 123,000 professionals, including more than 7,100 partners, in 145 countries. We offer our clients industry insights and a multidisciplinary range of services. We are currently seeking an Associate Director, Knowledge Services Designer and Usability to join us in our Montvale, NJ office.
KPMG offers and supports flexible work arrangements as well as part-time schedules. We also offer a comprehensive compensation and benefits package.
Interested? We strongly encourage you to apply online at www.kpmgcareers.com and search for requisition 17728.
KPMG. A great place to build your career.
No phone calls or agencies please.
KPMG Affirmative Action, Equal Opportunity Employer, M/F/D/V. KPMG maintains a drug-free workplace.
© 2008 KPMG LLP, a U.S. limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Posted on: 28 March 2008
Flash Developer needed to participate heavily in development and design activities to include coding, player design and unit testing. The Flash Developer is responsible for estimating and sizing assigned tasks and completing each task on-time and on-budget.
• Follows development methodology as defined by project leadership.
• Reviews design with team architect or entire team as necessary.
• Provides reliable estimates for all assigned tasks.
• Able to break functional requirements down into manageable tasks.
• Comfortable working in a team environment with business owners, team analysts, testers and other technical resources.
• Provides accurate, detailed and up-to-date status to project leadership team and coordinates overlapping functionality with other developers.
• Completes tasks in a timely manner, meeting expectations set by the project leadership team.
• Actively looks for ways to improve the system design and code.
• Communicates risks upon discovery.
• 6-7 years experience (Mid/Senior level)
• Solid working knowledge and understanding of Flash 9 (ActionScript 3.0).
• Experience designing multimedia components using standard industry tools such as Photoshop and Illustrator.
• Knowledge of page control languages such as DHTML and CSS.
• Experience using JavaScript in a web environment to implement interface logic and interact with embedded components.
• Experience with Object-Oriented Design concepts.
• Experience with Flex.
• Experience in agile methodologies such as XP, FDD, SCRUM or Crystal a plus.
• Coding experience using a mainstream OO language (J2EE) a plus.
Posted on: 28 March 2008
Are you motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on challenging projects?
As CircuitCity.com continues to develop as a critical sales and retention channel, usability has become a core discipline that ensures the success of our web projects. The Information Architect will be responsible for defining and maintaining industry-leading customer experiences for CircuitCity.com.
Computer Skills
As we continue to transform our organization to better meet the needs of our customers, there are many opportunities to contribute to the future success of Circuit City. Put your strengths to work with us and apply today!
Please email your resume to RecruiterT@circuitcity.com.
We promote a drug-free workplace. EOE.
Posted on: 28 March 2008
Company Overview
Telogical Systems was formed in 2000 to provide competitive pricing intelligence to the U.S. telecommunications industry. We have dedicated ourselves to this mission and it shows. Everyday thousands of telecom professionals access critical information via our custom web-based applications.
Telogical Systems is looking for an experienced User Interaction Designer. This position will be instrumental in the design and creation of our next generation of interactive web applications from concept through execution. This person will work closely with engineering, research, client services and senior management to produce elegant and functional user-centered designs.
Email: Andrew@telogical.com
Posted on: 28 March 2008
Headquartered in Cambridge, Massachusetts, Draper Laboratory serves the national interest as an independent not-for-profit laboratory in applied research, engineering development, education, and technology transfer. Draper employs more than 750 engineers, scientists, and technicians on a broad array of programs for government and commercial sponsors among its 1,025 employees. Our sponsored work encompasses capabilities in Strategic Systems, Space Systems, Tactical Systems, Special Operations, and Biomedical Engineering.
We are looking for acandidate whowill develop innovative human collaboration techniques and technologies including human-interactive automation, human-guided algorithms, information visualizations, functional displays and controls, trade analysis to determine appropriate level of automation, and alerting systems. Responsibilities will include human performance analysis, user interface design and evaluation, human-subject experimentation, knowledge elicitation, cognitive task analysis, workload analysis, cognitive modeling, business development, and project management. This individual will join a human-systems collaboration system design team for a variety of applications including Command and Control systems, image/signal processing, spacecraft, knowledge sharing systems and satellite operations.
Applicants should have a MS degree in Human -Systems Engineering/Human Factors with 3+ years experience.
To apply send a resume to nbeaumont@draper.com
Posted on: 28 March 2008
Vlingo, a Cambridge-based mobile software startup, is looking for a contract usability engineer/user researcher to drive user-centered research and validation activities. The contract will run 3-6 months; extension is possible.
Vlingo is a voice-powered user interface that unlocks access to mobile phone wireless data services. Vlingo allows users to speak or type into any vlingo-enabled text box and get accurate, easy and consistent access to all the information, entertainment and communication made possible through today’s mobile applications. By giving consumers control of the mobile Internet with the power of their voices, vlingo provides a quantum leap in usability for mobile data services that are currently restricted by limited user interfaces. IDC has named vlingo one of the “Ten Emerging Mobile Players to Watch in 2008.” The company secured its venture capital financing from Charles River Ventures and Sigma Partners. Founded in 2006, vlingo is headquartered in Cambridge, Massachusetts. Why tap when you can talk? www.vlingo.com.
To apply, send your resume to donna@vlingo.com. All candidates must have a portfolio of relevant work.
Posted on: 28 March 2008
Farm Design in Hollis NH is seeking a Senior User Research professional with experience in product related ethnography and human factors design. Successful candidate will demonstrate experience in designing research protocols, recruiting participants, undertaking fieldwork, analyzing, and reporting data. Previous consulting and medical product design experience are preferred.
Please submit your resume to career@farmdesigninc.com
Posted on: 24 March 2008
Open Text is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
Product Designers research, identify, and solve complex software design problems in an innovative, highly collaborative environment. Product Designers work directly with program managers, product managers, architects and development leads to further Open Text’s customer-focused design efforts.
Under the guidance of and in close cooperation with Open Text’s Program and Product Managers, the Product Designer works with domain experts and key lighthouse customers to translate high level requirements into designs leading to detailed requirements that deliver compelling experiences that solve business problems. Product Design is responsible for designing the user experience framework, interaction and interface design for complex enterprise software applications.
Product Design works intimately with development to steer implementation details by advocating on behalf of the “customer” in the iterative software development life cycle. In your role as Product Designer, you are the primary decision maker on implementation options affecting the customer experience.
This position can be based in our Kingston, Ottawa, Waterloo, or Richmond Hill Office.
• Support Program and Product Management by performing user research and developing ongoing relationships with customers.
• Capture customer stories and build an understanding of customer problems and needs.
• Analyze, synthesize and communicate customer research findings in order to highlight customer needs and help Program and Product Management anticipate market change.
• Identify and create user personas, buyer personas and associated scenarios.
• Conceptualize, design and deliver intuitive and compelling designs for a complex product suite, working closely with product managers and architects to ensure designs clearly support business objectives.
• Contribute personas, scenarios, and conceptual design solutions for market opportunities to the business plan.
• Create user experience artifacts such as wireframes, conceptual models, and low-high fidelity prototypes.
• Assist architects and product managers with assessing cross product and operational impacts of proposed development projects.
• Facilitate requirements meetings, ideation sessions, design reviews and focus groups with internal and external stakeholders.
• Maintain day to day contact with the development team to refine and revise requirements and implementation details, based on an agile/iterative development process.
• Provide input on personas, scenarios, and use cases for QA, PI, Learning Services, and Technical Marketing to support them in creation of their deliverables.
• Translate customer needs and requirements into design specifications, provide design expertise, and advocate user needs throughout the development lifecycle.
• Inspire the development team to develop products that meet customer needs.
• Validate designs with customers and other stakeholders throughout the development lifecycle.
• Mentor peers, stakeholders and teammates on customer-centered design principles and methodologies.
• Contribute to and help champion best practices, toolkits, and standards, fostering a customer-centered culture.
• Maintain an awareness of current trends in interaction design and competitive software to identify opportunities to enhance the user experience.
• Visit domestic and international customers (may travel 25% of time).
• 5+ years working with an experience design team or diverse experience in areas such as development, writing, and professional or learning services.
• Degree in Computer Science, Human Factors Engineering, Cognitive Science, Interaction Design, Industrial Design, or related experience. Master’s preferred.
• Strong technical background or the ability to quickly understand and articulate interactions in a complex technical environment.
• Passionate about creating products that best serve the needs of the user.
• Diverse and eclectic interests and work experiences is desirable.
• Demonstrated ability to learn and design for complex business tasks.
• Must present a portfolio that demonstrates a strong understanding of and passion for experience design.
• Experience designing large enterprise software.
• Experience planning and facilitating customer research activities, including design sessions, focus groups, workshops, and contextual research.
• Experience performing user research and disseminating results to broad audiences and successfully driving improved designs.
• Experience working with agile (user-centered design) desirable.
• Highly motivated to effect change.
• Self-reliant, self directed and used to taking initiative.
• Demonstrated ability to work under pressure, multi-task, and meet tight deadlines.
• Goal driven: plans and manages toward achieving goals.
• Ability to anticipate problems and issues and proactively drives their resolution.
• Excellent listener, facilitator, communicator, and team player.
• Creative.
• Top notch communication skills.
• Strong organizational skills.
• Effective at influencing and convincing colleagues.
• Strong analytical and problem solving skills, with the ability to conceptualize complex systems.
• Excellent written and verbal communication skills across all levels.
• A strong ability to translate business objectives into defined tactics with the ability to implement them across multi-functional and multi-site groups.
• Demonstrated ability to accept responsibility and accountability for decisions made and their consequences.
People are your most valuable asset. Assess, interview and hire top performers faster with support from Ceridian’s comprehensive talent acquisition services. Experienced professional recruiters can help you focus on strategic business initiatives, while we build the foundation of talent on which your organization’s reputation and success thrive.
We are pleased to be recruiting top talent for our client Open Text Corporation.
Apply for this position, click here.
Posted on: 28 March 2008
Posted on: 11 March 2008
This intermediate level position is responsible for the interaction design of moderately complex, web-based user interfaces. They collaborate with other user experience professionals, technologists, and
business peers to align user needs with business objectives.
Progressive is the #1 rated auto insurance website for the past eight years.
Since 1937, Progressive has provided car insurance to customers across the country. We also offer motorcycle insurance, boat insurance, RV insurance, commercial auto insurance, homeowners insurance and more. Today, we're the third largest auto insurance group in the country, and we've earned that spot through competitive insurance rates and superior customer and claims service.
Progressive offers competitive benefits and potential for a generous gainsharing bonus based on corporate performance. Progressive facilities include on-site, state of the art usability labs including; ongoing professional training and development; fitness centers and classes; dry cleaning; movie rentals; full-service cafeteria, etc. The casual work environment is enhanced by an impressive contemporary art collection, which fosters creativity amongst Progressive people.
Candidates please apply at Progressive's website at www.jobs.progressive.com.
Posted on: 11 March 2008
MISI Company (www.misicompany.com), an NTT Data group company, provides user experience and staff augmentation services to leading companies in the Pharmaceutical, Financial, and Public sectors. With offices in New York City, Woodbridge, NJ, Philadelphia, PA, Chicago, IL, and Los Angeles, CA, our projected revenue for Fiscal Year 2007 is $65 million.
We are currently seeking a Director of Client Strategy in our
Woodbridge, NJ office for our User Experience Group. This individual
will foster client relationships as a technical advisor in the sales
process and continuing through project delivery in order to enhance our
presence and revenue at new and existing clients.
Technical Sales Support:
* Provide strategic technical sales support for qualified sales
calls focusing on MISI's User Experience offerings.
* Serve as a trusted advisor/consultant to client
* Ensure client satisfaction and add-on business through
successful delivery
* Assume role as engagement/success manager during the project
* Assume the role of high-level strategist for user experience
sales pitches and efforts
* Lead proposal work - combination of writing proposals and
facilitating/coordinating other pieces of the proposal
* Develop pricing for proposals with project managers and with
input from the delivery team
* Serve as integral part of the team which determines technical
solution
* Strong interpersonal, problem-solving and analytical skills,
with the ability to sell solutions to senior management within a
client organization
* Strong written and oral communication and presentation skills
(able to lead client meetings with senior personnel; able to
create and deliver persuasive presentations, etc.)
* Ability to identify additional revenue opportunities
* Ability to maximize revenue with the resources available
* Ability to identify resource needs and to work with recruiters
on fulfillment
* Able to work effectively with partners to deliver an overall
solution to the client
* Minimum of five years of experience in a similar role in an IT
consulting firm or management consulting firm.
* Demonstrated knowledge of user experience services a plus
For immediate consideration, please email resume to: cfriedman@misicompany.com
Posted on: 11 March 2008
Draftfcb is a modern agency model for clients seeking creative, accountable marketing programs that build business and deliver a high Return on IdeasTM. With more than 130 years of combined expertise, the newly formed company has its roots in both consumer advertising and behavioral, data-driven direct marketing. Draftfcb’s User Experience Architecture (UXA) practice consists of usability professionals who possess well-rounded skill sets in information architecture, user interface design, rich interaction design, HCI standards, usability research, and content strategy.
Draftfcb seeks dedicated and motivated senior-level information design professionals who are interested in advancing their skills and career. You will develop well-conceived and successful information design solutions for our clients based on thorough audience research, business and functional requirements. The core UXA deliverables you will create are requirements documentations, content strategies / nomenclature and taxonomies, heuristic evaluations, competitive studies, personas, user scenarios, feature value analysis, site maps, process flows, wireframes, prototypes, functional specifications and usability testing reports. As the senior staff member of the department, you will also assist the director of user experience architecture in formulating and evolving departmental methodologies, processes and documentation standards as will as evangelizing user experience best practices to other disciplines within the agency. You will also be responsible for mentoring and guiding junior staff and interns.
As the Senior User Experience Architect you will work in a collaborative environment with account, project management, strategy, creative and technology teams to engage our clients. You will be responsible for the creation of innovative digital user experiences that meet both clients’ business objectives and users’ goals through strong personal vision / philosophy for how technology and design can be mobilized to create usable, extensible, and innovative user experiences that cut across Web, emerging platforms, such as mobile networks, kiosks, and interactive television.
* Contribute to the accurate definition of project scope and phasing
* Actively participate in new business development, pitches and project planning (e.g.
putting together and participating in high-level user experience exploration, documentation, presentations, scoping and resource planning, etc.)
* Collaborate with internal stakeholders, multidisciplinary team members and clients to gather detailed and accurate project requirements
* Define functionality, content, navigation, and interaction models through wireframes, site-maps, process flowcharts, content matrix, page level functional specifications and other documentations such as personas, user scenarios, feature value analysis, full functional specifications and usability testing reports
* Contribute to the overall strategic direction and vision of projects, making positive contributions and collaborative efforts in a closely-knit, multidisciplinary team environment
* Must possess and utilize strong diplomacy skills to build consensus among all discipline leads on projects’ solutions and documentation decisions
* Devise reusable interaction design models and documentation templates for building departmental efficiencies and standards
* Proactively contribute to user experience architecture group’s methodology, processes, documentation definition, standardization and evolution to further advance the department
* Strong ability to evangelize and advocate user experience architecture, information design philosophy, methodology and best practices to clients and internal audiences
* Manage deliverable documents, utilizing version and source control
* Help identify Web standards, server and client-side technologies that are most appropriate based on a given project’s requirements and target users’ needs
* Develop innovative information architecture and interaction solutions that can work symbiotically across different platforms (e.g. between the Web, TV, print, and mobile)
* Create usability testing plan and script, capture high-level findings through attentive observation of test sessions
* Stay abreast of latest Web trends -- video, widgets, social networking, tagsonomies, and present findings to the UXA group and senior members of other disciplines within the agency.
* Mentor and train junior staff and interns
* 5-8+ years of Information architecture, user experience design, and user interface development experience
* College degree or master’s degree in information design, human-computer interaction, library science, or cognitive science with relevant hands-on experience in information architecture and UI design
* A strong understanding of usability principles...beyond Jakob Nielson
* A strong understanding of business and user requirements, and the ability to address and advocate for the end-users experience
* Must be able to communicate complex ideas clearly to a variety of audiences, with varying degrees of technical sophistication; also possess the ability to apply these communication skills to build consensus
* Must demonstrate strong strategic, conceptual and associative thinking skills, and the ability to translate this thinking into powerful conceptual designs and related documentations
* Good knowledge of dynamic websites with content management
system experience
* Must have a strong understanding of established Interactive technologies, while constantly seeking for emerging technologies and trends
* Good conceptual understanding of front-end technologies (HTML, CSS, Flash, CSS, XML, etc.)
* Fluency with general software such as Microsoft Word, Powerpoint, Excel, Adobe Photoshop, Illustrator, In-Design and expertise with Visio a must
* Good verbal and written communication and presentation skills required
* Excellent inter-personal skills with strong ability to excel in a collaborative environment
* Strong analytical skills a must
* Excellent written and verbal communication skills
* Excellent work ethics and professionalism
* Visual design background a plus
Posted on: 11 March 2008
Those who have a passion for usability, please submit your resume with the form at http://www.humanfactors.com/about/employment.asp.
Posted on: 11 March 2008
Our client, an online advertising exchange, seeks a Visual/User Experience Designer as a member of the product management department and creates interaction designs and visual designs for web applications. The designer also supports the Marketing department by working on corporate websites, landing page experiences, and advertising campaigns.
o Research and document user needs, s{blocked}s, and scenarios
o Define work flows from business requirements
o Creating UI documentation including wireframes and site maps
o Creating high fidelity UI visual mockups describing user interfaces for products/applications
o Your resume must include portfolio examples of relevant visual and interaction design work. No Dreamweaver examples, please.
o 4+ years of experience creating application designs and visual interaction designs for Web-based applications.
o Expert level proficiency in Photoshop and Illustrator.
o Proficiency in Visio (for wireframes) and Flash (for product demos, creative advertising, and interactive marketing widgets.)
o Solid and documented understanding of UCD principles and interaction design s{blocked}s.
o Ability to follow and add to existing guidelines for user interface design, visual design and branding.
o Strong visual/graphical interface design s{blocked}s
o BS/BA or MS/MFA degree in Human Factors, Graphic Design, HCI, or related field or equivalent experience.
Please send resumes and portfolio links to resumes@rubycreatives.com with “Visual/UE designer/UPA” in the subject. We look forward to hearing from you.
Posted on: 11 March 2008
Starting immediately, Monster is looking to hire an enthusiastic UI / Visual Designer to join our design team and create the new way in which Monster’s products and services are going to be presented to our end users globally. We’re looking for a passionate designer to help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.
You will be part of a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing innovative, easy-to-use, best-of-breed new products and overhauling existing ones in accordance with Monster’s new brand guidelines.
This position reports to the UI / Visual Design Manager, who will assist you with your career progression, and is based in Maynard, MA.
3+ years experience in comparable web design roles.
Posted on: 11 March 2008
This is an exciting role for an experienced UI / Visual Design Manager to define and own the new way in which Monster’s products and services are presented globally to end users. We're looking for a visionary to raise our creative standards to new heights and help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.
You will work in conjunction with Seeker and Employer UX Directors and the UX Research Manager to design new products and overhaul existing ones in accordance with new Monster’s brand guidelines while maximizing the user experience.
This position reports to the Director of User Experience and is based in Maynard, MA.
5+ years experience in comparable web design roles for strong online brands.
Posted on: 11 March 2008
Position Overview
Starting immediately, Monster is looking to hire an enthusiastic Interaction Designer to create engaging and meaningful interactive experiences for our end users globally. We’re looking for a passionate IxD designer to help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.
You will be part of a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing innovative, easy-to-use, best-of-breed new products and overhauling existing ones in accordance with Monster’s new brand guidelines.
You will participate in UX research, persona development, scenario modeling, concepts, annotated wireframes, interactive models, and functional prototypes alongside your UX Lead, who will provide you with direction and guidance throughout all the teamwork activities. You will be exposed to web 2.0 paradigms and methodologies that will transform linear UX thinking into a multidimensional experience.
This position reports to the UX Director, Seeker or Employer, who will assist you with your career progression, and is based in Maynard, MA.
3+ years experience in comparable roles.
Posted on: 11 March 2008
Starting immediately, Monster is looking to hire an energetic UX Lead to create engaging and meaningful interactive experiences for our end users globally. We’re looking for a passionate IxD designer to help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.
You will be leading a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing innovative, easy-to-use, best-of-breed new products and overhauling existing ones in accordance with Monster’s new brand guidelines.
You will participate in UX research, persona development, scenario modeling, concepts, annotated wireframes, interactive models, and functional prototypes. You will be exposed to web 2.0 paradigms and methodologies that will transform linear UX thinking into a multidimensional experience.
This position reports to the UX Director, Seeker or Employer, who will assist you with your career progression, and is based in Maynard, MA.
3+ years experience in comparable roles.
Posted on: 11 March 2008
Progressive offers a fantastic opportunity for a seasoned User Experience Manager to manage a group comprised of industry-leading technologists, experience designers and usability professionals that enjoy a fun, creative, fast-paced environment. This is a job for a seasoned Web professional with a thorough understanding of interaction design and the tenacity to tackle tough business challenges through effective user experience design. Focus on driving and defining the user experience for 4 major sections of Progressive's customer self-service site. Manage and mentor the Claims and Extended Services User Experience team...
Progressive offers competitive benefits and potential for a generous gainsharing bonus based on corporate performance. Progressive facilities include on-site, state of the art usability labs; ongoing professional curriculum; fitness centers and classes; dry cleaning; movie rentals; full-service cafeteria, etc. The casual work environment is enhanced by an impressive contemporary art collection which fosters creativity among Progressive people.
Progressive leads the auto insurance industry in a number of firsts and awards.
Ranked #1 in the BusinessWeek 50?Performance Ranking for the S&P 500 (2004)
Ranked on Fortune Magazine?s Global 500, Most Admired Companies and #155 on the Fortune 500 (2005)
Named #1 Profitable Player from Fast Company?s 2004 Customer Awards (2004)
4-time winner of the Information Week 500: Leading IT Innovators (2000-2003)
Progressive's Web site has been rated #1 eight times by Watchfire Gomez, an Internet performance management company
The first company to allow consumers to see and compare rates from leading auto insurance companies with an up-to-the-minute sampling of comparison rates. The first auto insurance Web site available on Sprint PCS Wireless Web, including payment by Web-enabled cell phone functionality
Posted on: 11 March 2008
Seeking a Usability Consultant/Information Architect for our Los Angeles office with 5+ years of information architecture, interaction design or usability consulting experience in an agency environment. This person will determine the most efficient and intuitive structure and user interactions of a project by translating client business rules and practices, user research and expectations into a digital media experience.
Please visit our website, www.siegelgale.com/jobs for our on-line application.
____________
Siegel+Gale is one of the world’s premier strategic branding companies. Since it was founded by Alan Siegel in 1969, the firm has applied the art and science of simplicity to create branding programs that have helped many of the world’s best-known organizations excel. Driven by its philosophy of “Simple is Smart,” Siegel+Gale has led the way in bringing innovation to the corporate branding field, including transforming complex, incomprehensible customer
Communications into plain English; helping clients create distinctive brand voices across all their communications; transporting brands onto the Internet; and aligning the brand experience for customers with the brand promise.
The firm has worked with an array of blue chip companies, including American Express, Lehman Brothers, Medtronic, Allstate, Dell, Adobe, Lexus, Sony, Merrill Lynch, Yahoo!, Caterpillar, Sony, The Nature Conservancy, Stryker, The New School, Motorola, the National Basketball Association, 3M, CEMEX, Dow, and Dominion Resources.
Siegel+Gale has full-service offices in New York, Los Angeles, London, and Dubai, and strategic partnerships around the world. It is part of the Omnicom Group Inc. (NYSE-OMC) (www.omnicomgroup.com), a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, direct and promotional marketing, public relations and other specialty communications services to over 5,000 clients in more than 100 countries.
Siegel & Gale, LLC is an Equal Employment Opportunity Employer M/F/D/V
Posted on: 11 March 2008
Forrester Research, Inc. (Nasdaq: FORR) is an independent technology and market research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. For more than 24 years Forrester has been making leaders successful every day through its proprietary research, consulting, events and peer-to-peer executive programs. For more information, visit www.forrester.com.
The Researcher is a critical member of the Customer Experience research team. This team creates research that analyzes how to design great customer experiences and how to measure the business results produced by great customer experiences.
The team regularly conducts evaluations of the usefulness, usability, and appeal of Web sites, email, IVR systems, call centers, and kiosks, as well as the interactions between these channels. The team’s reports focus on helping businesses design and evaluate the experiences they deliver, make the business case for improving those experiences, and techniques for transforming the business by offering a superior customer experience. The team also provides consulting services that apply this research to the specific needs of Forrester’s clients.
The Researcher will act as a key resource for the Customer Experience team in conducting evaluations of Web sites, email, IVR systems, call centers, and kiosks for use in research reports and consulting engagements. Qualified candidates should have a strong interest in user-centered design and usability, experience in fielding and analyzing survey research, and the ability to identify and communicate data insights that are relevant to business strategies.
*Conduct reviews of Web sites, email, IVR systems, call center interactions, kiosks, and cross-channel interactions for research and consulting.
*Draft research documents and consulting findings in collaboration with analysts and research directors.
*Assist in delivering the results of the reviews to clients, both in person and through conference calls.
*Assist in conducting workshops that teach the team’s research methodologies to clients.
*Develop research plans, set milestones, and coordinate internal and external resources to ensure research success.
*Ensure that data used in research reports is of high quality — acquired, interpreted, and used according to the highest standards.
*Suggest and implement new research sources, methodologies, and analysis techniques.
*Provide as-needed support to consultants and account development directors in the sale of consulting services. Support proposal writing for custom projects and edit draft proposals for methodology and research process.
*A demonstrated interest in user-centered design, human factors, and usability.
*A passion for creating groundbreaking research.
*Superior communication skills — including survey methodology, data analysis, presentation, writing, and graphic design skills.
*Ability to communicate ideas visually with graphics; proficiency in Excel, *PowerPoint, and Illustrator.
*B.A./B.S. with strong academic record; a master’s degree is a plus.
*Two or more years of experience at a consulting or market research firm with hands-on research experience.
*Demonstrated capabilities in research and project management.
*Ability to collaborate across the organization to meet the needs of the client or research project.
*Willingness to work with a high degree of intensity, follow-through, and collegiality.
*Ability to work under tight deadlines and handle multiple tasks.
*Ability to travel as needed.
Forrester Research is an equal opportunity/affirmative action employer; M/F/D/V are especially encouraged to apply.
Posted on: 11 March 2008
McAfee creates best-of-breed computer security solutions that span large enterprises, governments, small- and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. McAfee offers in-depth protection-from the network core, to perimeter defense to complete desktop security.
The company was recently named Best Employer in CMP Media’s Software Development Reader’s Choice Awards along with being chosen the Best Software Company at the CompTIA Breakaway Conference.
Background:
Responsibilities:
Posted on: 11 March 2008
Open Text is the world's largest independent provider of Enterprise Content Management software. The company's solutions manage information for all types of business, compliance and industry requirements in the world's largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages. For more information about Open Text, visit www.opentext.com.
Product Designers research, identify, and solve complex software design problems in an innovative, highly collaborative environment. The Technical Product Designers work closely with program managers, product managers, architects and development leads to further Open Text’s customer-focused design efforts
Product Design works intimately with development to steer implementation details by advocating on behalf of the “customer” in the iterative software development life cycle. In your role as Product Designer, you are the primary decision maker on implementation options affecting the customer experience.
This position can be based in our Kingston, Ottawa, Waterloo, or Richmond Hill Office.
• Perform developer and customer research and develop ongoing relationships with customers.
• Capture and document typical deployment scenarios and requirements from a global perspective.
• Identify and create developer personas
• Use scenario based design to guide and evaluate server and API requirements and design, and define technology and market use cases.
• Create user experience artifacts such as wireframes and conceptual models.
• Enumerate user stories for the API and divide user stories into granular macro stories that can be used to define individual API calls.
• Show how the API calls can be combined to fulfill solution needs and ensure the right level of API through input from applications and users.
• Ensure integration with rest of general infrastructure.
• Help design the documentation, write overviews, examples, and provide code samples that show how to use the API in a set of given scenarios.
• Evaluate API usability using cognitive dimensions framework and validate designs with customers and other stakeholders throughout the development lifecycle.
• Facilitate and participate in relevant OTDN forums.
• Contribute to style guide and ensure consistency in application of style guide (including naming and namespaces) during development.
• Maintain day to day contact with the development team to refine and revise requirements and implementation details, based on an agile/iterative development process
• Provide input on personas, scenarios, and use cases for QA, PI, Learning Services, and Technical Marketing to support them in creation of their deliverables
• Ensure API and technology decisions are made according to customer needs.
• Mentor peers, stakeholders and teammates on customer-centered design principles and methodologies.
• Contribute to and help champion best practices, toolkits, and standards, fostering a customer-centered culture.
• Maintain an awareness of the latest technologies, competitive software, and trends in design and usability.
• Visit domestic and international customers (may travel 25% of time).
• 5+ years experience in a development, user experience, or consulting environment.
• Degree in Computer Science or related field. Masters in HCI, Cognitive Science, or Interaction design desired.
• Experience designing or using APIs for large enterprise software.
• Experience planning and facilitating customer research activities.
• Experience with SAP, BPM, RM, or ECM preferred.
• Passionate about understanding how developers work and creating usable APIs for developers.
• Strong interest in programming, learning about new APIs, and playing with the latest technologies.
• Highly motivated to effect change. Effective at influencing and convincing colleagues.
• Self-reliant, self directed and used to taking initiative.
• Demonstrated ability to work under pressure, multi-task, and meet tight deadlines.
• Goal driven, with a demonstrated results-oriented work ethic.
• Ability to anticipate problems and issues and proactively drive their resolution.
• Excellent listener, facilitator, communicator, and team player.
• Top notch communication skills.
• Detail oriented, with strong organizational skills.
• Strong analytical and problem solving skills, with the ability to conceptualize complex systems.
People are your most valuable asset. Assess, interview and hire top performers faster with support from Ceridian’s comprehensive talent acquisition services. Experienced professional recruiters can help you focus on strategic business initiatives, while we build the foundation of talent on which your organization’s reputation and success thrive.
We are pleased to be recruiting top talent for our client Open Text Corporation.
Apply for this position, click here.
Posted on: 11 March 2008
We are seeking full-time Content Strategy Lead looking to grow and succeed in a fast-paced business environment. We are looking for individuals who are inspired by their work and who enjoy being part a dedicated, motivated team in a client-facing environment. This position includes the following responsibilities:
If you are looking for a high profile position with plenty of room for growth and leadership, this is the opportunity for you. We offer a competitive salary, benefits, performance bonuses, and a great working environment.
Contact Person: Julie Maurer - julie.maurer@brulant.com or 216.896.8900
Job Location: Brulant, Inc. – 3700 Park East Drive, Suite 300, Beachwood, OH 44122
Usability Professionals' Association
promoting usability concepts and techniques worldwide
Job Bank and information about how to post a job: http://www.usabilityprofessionals.org/usability_resources/jobs/
Phone + 1630.980.4997 Email office@usabilityprofessionals.org