Welcome to the UXPA Discussion Forum

Featured

This site is for you, the UX Community, to ask us questions, provide feedback, and tell us  what you want and need from UXPA, and hopefully offer to help out.  The links at the top lead you to different topics of interest where you can read, share, and collaborate on ideas for the new organization, and discuss what you’d like out of UXPA membership.

Please post your comments and questions directly on any page of this site. We welcome all your feedback. If you’d like to contact us directly, email us at feedback@uxpa.org.

We will also be posting answers to your Frequently Asked Questions as they come in.

The UXPA Board is waiting to hear from you!

UXPA + Students = BFF

UXPA loves students.  UXPA needs students.  We love and need the energy, innovation, fresh perspective, and new thinking that students bring to the profession.  And so UXPA wants to have a long-term and very appropriate relationship with students: we want to support your career development, we want you to attend our conferences, we want you to be life-long members of UXPA.

So how can we woo you into meeting us for a good time?

The Hero Student Scholarship was created to support students in UX-related areas of study by providing financial support that can enable them to attend this year’s conference in Washington, DC (free registration + travel stipend!) as well as providing them a free membership to UXPA International.

Students can apply by providing basic info about themselves and by answering the following questions in some digital manner:

  • What drew you to the field of User Experience?
  • Why are you pursuing a degree in this field?
  • What do you expect to gain from and contribute to the DC event?

This fantastic opportunity wouldn’t be possible without the support of our sponsors, PayPal and Walmart, who understand the importance of investing in the future of UX.

paypal walmart labs logo1

Applications close IN TWO DAYS (on May 24 at midnight Eastern Time).  Winners will be announced June 1, so don’t hesitate!   This is your opportunity to learn more about UXPA AND kickstart your career by attending a premiere networking event in the profession.

Dr. Susan M. Dray Receives Fulbright Award to Panama

Dr. Susan M. Dray, President of Dray & Associates, Inc., has been awarded a Fulbright  Scholar grant to teach and do research at the Technological University of Panama during  the 2013-2014 academic year, the United States Department of State and the J. William  Fulbright Foreign Scholarship Board announced recently.

susanDray will lecture, do research and build bridges between academia, industry and  government in Panama, as well as  throughout the Latin and South American human-­centered design  community.

Dray is a consultant specialized in doing field research for her clients. She played a huge  early role in the development of the discipline of human-­‐ entered design, particularly  adapting field research methods for use in product development, from shaping  fundamental product concepts and strategies to interaction design. She has taught  thousands of people about field research, has worked in 25 countries and has a long list of  publications, honors and awards.

She is one of approximately 1,100 U.S. faculty and professionals who will travel abroad  through the Fulbright U.S. Scholar Program in 2013-­2014.

The Fulbright Program is the flagship international educational exchange program  sponsored by the U.S. government and is designed to increase mutual understanding  between the people of the United States and the people of other countries. The primary  source of funding for the Fulbright Program is an annual appropriation made by the U.S.  Congress to the U.S. Department of State, Bureau of Educational and Cultural Affairs.  Participating governments and host institutions, corporations and foundations in foreign  countries and in the United States also provide direct and indirect support. Recipients of  Fulbright grants are selected on the basis of academic or professional achievement, as  well as demonstrated leadership potential in their fields. The Program operates in over 155  countries worldwide.

Since its establishment in 1946 under legislation introduced by the late U.S. Senator J.  William Fulbright of Arkansas, the Fulbright Program has given approximately 310,000  students, scholars, teachers, artists, and scientists the opportunity to study, teach and  conduct research, exchange ideas and contribute to finding solutions to shared  international concerns.

Fulbright alumni have achieved distinction in government, science, the arts, business,  philanthropy, education, and athletics. Forty-­‐four Fulbright alumni from 12 countries have  been awarded the Nobel Prize, and 81 alumni have received Pulitzer Prizes. Prominent  Fulbright alumni include: Muhammad Yunus, Founder,  Grameen Bank, and 2006 Nobel  Peace Prize recipient; Juan Manuel Santos, President of Colombia; Lee Evans, Olympic  Gold Medalist; Rita Dove, former U.S. Poet Laureate and 1987 Pulitzer Prize in Poetry  recipient; Riccardo Giacconi, Physicist and 2002 Nobel Laureate; Amar Gopal Bose,  Chairman and  Founder, Bose Corporation; Renee Fleming, soprano; Jonathan Franzen,  Writer; and Daniel Libeskind, Architect.

Fulbright recipients are among more than 40,000 individuals participating in U.S.  Department of State exchange programs each year. For more than sixty years, the  Bureau of Educational and Cultural Affairs has funded and supported programs that seek  to promote mutual understanding and respect between the people of the United States and  the people of other countries. The Fulbright U.S. Scholar Program is administered by the  Council for International Exchange of Scholars, a division of the Institute of International   Education.

For further information about  the Fulbright Program or the U.S. Department of State’s  Bureau of Educational and Cultural Affairs, please visit our website at  http://fulbright.state.gov or contact James A. Lawrence, Office of Academic Exchange  Programs, telephone 202-­‐632-­‐3241 or e-­‐mail fulbright@state.gov.

Session Spotlight: Research Methods Roulette

Yet another of the amazing Tutorials at UXPA2013 comes from Susan Mercer and Dan Berlin. In Research Methods Roulette, you’ll gain key insights into which UX research methods should be applied under which circumstances. 

Interested in this tutorial? Register now! (As of this writing, there are still a few early bird slots left!)

And now, Susan and Dan:

Susan Mercer and Dan BerlinWhat are your go-to methods for user research? If you’re like many of us, you rely heavily on interviews and moderated usability tests. But are those methods going to give you the information that you need? Or are there other methods out there that are better for your particular project?

Are you trying to uncover new insights into how prospective users perform certain tasks today? Contextual Inquiry might be a better method than interviews. Are you trying to understand the context in which customers use your mobile application for payments in retail environments? Ethnographic observation is likely a better method than in-lab moderated usability testing.

The key is to understand your project goals, and from that, you can pick the right research tool for the job. In our tutorial, Research Method Roulette, Susan Mercer and Dan Berlin of Mad*Pow will review different research techniques, discuss when they are applicable, and convey the best practices for conducting the different types of research.

In our full-day tutorial, we’ll cover various types of research methods – their pros, cons, and for what situations they’re best suited:

  • Ethnography
  • In-depth interviews
  • Surveys
  • Diary studies
  • Contextual inquiry
  • Collaging
  • Card-sorting
  • Focus groups

We’ll then take a deep dive into different types of usability studies:

  • In-person, moderated
  • Remote, moderated
  • Asynchronous, unmoderated
  • Desirability studies
  • Eye-tracking and biometrics

But don’t worry – this won’t be a full day of boring lecture! We have several activities planned for attendees to select and plan their own research studies for different situations. This gives you a chance to put in action what you’ve learned and get some experience that you can take back to the office.

The final part of the tutorial will cover research best practices – all the things that will help turn a challenging project into a smooth-running one:

  • Ethics
  • Documentation
  • Recruiting
  • Client management
  • Note taking
  • Study moderation
  • Qualitative and quantitative analysis
  • Reporting

Our goal is to provide an information-packed tutorial to give new practitioners a head start in facing research projects, and to provide some new perspectives to more experienced practitioners. Most importantly, we want attendees to learn how to choose a research method for their project – no matter what the situation.

We hope to see you there!

Flight is booked. Ready for UXPA 2013!

7159044411_4e24afbf5cAre you making your travel plans for UXPA 2013 in Washington, DC?  I know I am, and I registered with one of the precious few Early Bird special rates left .  This will be my fourteenth (consecutive) UXPA conference, dating back to 2000 in Asheville, NC, and I can’t think of a year when I’ve been more excited to go.  The theme, Collaboration, is so integral to everything that UX is about.  Every day we collaborate with our users, with developers, with product management, and with our UX colleagues.  UX professionals have truly become the conduit that product and service development projects center around.  Our ability to move fluidly through all of the phases of the development lifecycle, and to collaborate with every type of stakeholder, has been noticed by leaders in nearly every industry.  We are making inroads in medical devices and informatics, in mobile development, in gaming and playtesting, and in the design of end-to-end customer experiences.

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While I’m of course excited about all of the great learning experiences that the conference will bring, I’m most excited about the networking opportunities.  I’ve met so many awesome UX practitioners over the years, and I’m able to call on that network of peers for professional development, for advice on a design, or just to go grab a drink and talk about UX.  I think that what makes UXPA better than any other professional conference in our field is that it gives so many opportunities for our community to get to know each other, to work on things of common interest, and to build our personal and professional networks.

DCI’m also looking forward to being in Washington, D.C., and inviting our international peers to our Nation’s Capital.  The conference is right on the heels of July 4th, so I’m sure the city will be in a very festive mood.  The conference hotel puts us in Dupont Circle, which is easy walking distance to some of the best restaurants in the World, from every locale in the World!  A few Metro stops away are the Smithsonian museums, the National Mall, the Capitol Building, the White House, and the Washington Monument.  For sight-seeing enthusiasts, Washington, D.C. is a great place to visit.

Finally, I’m looking forward to sharing all of the great things that UXPA is working on.  Our new website will be going live.  Our online version of UX Magazine HAS gone live (as of this week!).  We are planning for our other 2013 conference in Shanghai in collaboration with UXPA China in November.  We will be rolling out our mentoring program, announcing a number of strategic partnerships, debuting a number of Special Interest Groups, and finally, introducing our new membership model and dues structure.  This will offer a set of compelling, comprehensive, and meaningful benefits that make sense for UXPA members worldwide.

I hope to see you all at UXPA 2013.  Please come up and introduce yourself!

RichGunther_001

Rich Gunther
President, UXPA International
rich.gunther@uxpa.org

Session Spotlight: Perspectives on Design Patterns

For this week’s Session Spotlight, we focus on one of our fabulous workshops! Workshops are 3-hour working sessions in which attendees and a facilitator work collaboratively on a problem or technique. Attendance is limited to maximize the interaction, and workshop facilitators choose attendees based on pre-conference activities specific to each workshop. Interested in exploring this year’s workshops? Check them out in the 3:00 timeslot on Thursday afternoon.

 

Lija Hogan

Lija Hogan

And now, Lija Hogan shares more information about her workshop, “Perspectives on Design Patterns: Recognizing the tradeoffs in commonly used approaches.”

UX designers never work in a vacuum.  We collaborate with graphic designers, SEO specialists, developers, content managers, subject matter experts, and a variety of others to craft stellar user interactions.  Often, due to resource or time constraints, all of these roles are not covered on project teams or are only consulted at a single point in the process when it would be optimal to be involved over the life of the project.  This sometimes means that the vital input these practitioners would have is missing in the final product and that has a negative impact on the quality of the user experience.

I often wish that I could set aside an entire day each week just to read all of the new material produced in a week’s time across the SEO, information architecture, content management, UX, graphic design, and search disciplines among others.  It’s impossible to know everything about everything, especially at the rate of change that we’re currently experiencing in the mobile setting. I would love to explore the possibility of creating a resource that brings together the perspectives of practitioners across UX-related disciplines that helps provide insight into the pros, cons, and considerations associated with the common design patterns that many sites use.

For instance, we see many sites that are moving toward using tabs to house content on a single page:

Tabbed Interface

tabbed interface

 

This approach has SEO implications because, depending on how the page is architected, search engines will index it quite differently.

Solution 1 – Content on each tab stands on its own and should be ranked individually – a separate listing on a SERP.

Solution 2 – Content that appears on each tab does not stand on its own and should be regarded as being from a single source – a single listing on a SERP.

Additionally, it might be best to use to use solution 1 if you are designing for a content site, and solution 2 if you are designing for an ecommerce site.  From a content perspective, it might be useful here to discuss what types of information structures best facilitate comparison.  See what I mean?

During the workshop, I’d like to start a discussion around what practitioners feel might be the most crucial things to know.  For example, which disciplines are the most sensible to cover?  What level of detail would be best?  Does it make sense to examine the mobile platform first, or web?  What level of granularity would be most appropriate – elements of a page, or an entire logical page?  Would it be best to start with a website and work up to a book?

Register today and join me on Thursday, July 11th to talk about these ideas and more at the UXPA 2013 conference!

User Experience Magazine is online

I’m delighted to be writing about a project that opens up a fine collection of user experience articles to a wider audience.

User Experience has been a quarterly magazine in print since 2002, delivered by mail to members of UXPA (formerly UPA).

From now on, each new issue will also be available online.

The online format means that readers all around the world will have instant access to each new issue. The responsive design means that you can read it on the desktop, tablet or handheld device with equal facility. Accessibility has also been a key consideration.

Language is another consideration for an international organization. Abstracts for all articles will translated into Chinese (simplified), Korean, Japanese, Portuguese and Spanish.

User Experience has published many excellent articles over the past ten years. The editors are excited to be able to make them more readily accessible, and look forward to welcoming many more authors and articles to the collection in coming years.

The latest issue (13.1 – “UX Careers”) is being made freely available, along with each of the four issues from 2012. New issues will be “members-only” for an initial period, and then will become open-access as the next issue is published. The archives are being brought into the new format and will also be open-access.

Please share your reaction to the new medium. User Experience will continue to be a valuable resource for members, and for the UX community at large.

Thanks

Readers will appreciate that a project like this involves many people, most of whom are volunteers.

Special thanks are due to Whitney Quesenbery who, in a moment she may have had reason to regret, said to Susan Dray (then Director of Publications): “How hard can it be?”

Whitney, with strong support from Susan, set up the project and managed it with a passion and conviction that was infectious.

The Managing Editors, Aga Bojko and J.O. Bugental, with Associate Managers Chelsey Glasson and Mindy Maxwell, provided their active support and assistance, and smoothed the path.

Ann Walter and Anne Kostick helped to migrate content, and to set up guidelines that will be invaluable as we move forward. There are many interesting differences between print publishing and online publishing.

Alice Preston, ably assisted by Claudia Gutierrez, took on the huge job migrating the existing translations, and setting up the additional languages. Alice has assembled a team of volunteers who help ensure that the translated abstracts are both linguistically and technically accurate. They all patiently accepted the fact that it made sense to rewrite some of the abstracts for the online medium, even though this involved late nights, looming deadlines and shifting sands.

Tom Biby cheerfully revisited the banners from the print versions, helping deliver new versions that were consistent but optimized for the online medium.

Chris Koster pulled many rabbits out of hats. His in-depth knowledge of the magazine and UXPA’s hosting and authentication arrangements created many short-cuts.

A whole host of others rolled up their sleeves and did whatever was needed. At the risk of omitting someone, they included Paul Linton, Christine Danko, Frank Tagader, Andrew Rivera, Katie Derthick, Aaron Marcus, Pascal Rettig, Cynthia Kamishlian and Nicole Tafoya.

Finally, special thanks are due to our developer, Milenko Subotic, who patiently dealt with a difficult client and delivered a site that we feel represents an excellent beginning.

Call for On-Site Conference Volunteers

Jingya Yu, UXPA2012 conference volunteer

Jingya Yu, UXPA2012 conference volunteer
(photo courtesy of Tom Tullis)

The 2013 UXPA Conference will provide inspiration and stimulation through workshops,
exhibits, and tutorials to increase our attendees’ passion for leading the way in user experience. In addition, the conference aims to provide sessions to explore all the collaborative relationships, techniques, and team-oriented practices that enrich the user experience profession.

We are building a team of committed volunteers to help with a variety of behind-the-scenes activities such as staffing the information booth, helping at the registration desk, and assisting session chairs and tutorial instructors. In return, volunteers receive greatly reduced conference registration fees and the opportunity to interact closely with leaders in the user experience field who will be attending the conference as speakers/presenters, conference planners,
and participants.

 

Learn More

To learn more about the UXPA 2013 conference and the volunteering opportunity (benefits, expectations, fees, application process), please visit the conference volunteer site. If you have any follow-up questions or need more information, please do not hesitate to contact us. We look forward to hearing from you!

 

Sign Up

If you are interested in this unique opportunity to volunteer for the UXPA 2013 conference in Washington, D.C., please complete the online volunteer application as soon as possible. We will make our selections in a couple of weeks.    

 

Have Questions?

If you need more information or have questions, contact the UXPA 2013 conference volunteer committee at volunteers2013@uxpa.org.

 

Thanks for your consideration!

Promise Ziegler, UXPA 2013 Onsite Volunteer Chair
volunteers2013@uxpa.org

I’m registered. Are you?

Conference registration is open!We made the hard choices, in part to make your choice easier. Register now. You won’t regret it.

I have absolutely no doubt that this is one of the strongest programs UXPA has ever had.

Tuesday is full of amazing tutorials on everything from mobile to gamification to accessibility to creative collaboration.

Wednesday, the main conference begins. We are working on an amazing speaker to kick off the event, so you’ll be energized and primed to learn about UX and Agile, look at accessibility from a different angle, and take an international perspective on gestural interfaces. (Wednesday night? Party!)

Thursday, we continue, with more including a look at UX research methods and prototyping. Idea Markets are held on Thursday, as are six fantastic workshops covering such topics as improving requirements,  Agile and Lean, and UX Strategy. Thursday afternoon also includes options for exploring the city like a local, with several members of the DC chapter serving as your tour guides.

On Friday, we wrap things up with a number of scheduled talks on information architecture, collaboration with developers, and how people around the world manage their digital identity. Add posters, Unconference, a closing speaker (and another party!), and we have yet another amazing day of networking, collaboration, and downright UX geekery.

We’ll be showcasing a number of sessions from the program as we get closer to the event, but don’t wait for that! Be one of the first 200 people and save $100 ($50 for students) off of the full conference registration rates.

As always, let us know if you have any questions, and we will see you in Washington, D.C. in July!

Best,
Danielle

PS – After you’re registered, let everyone know you’re coming by listing yourself on our Lanyrd page!